Margaritaville

We received turkey burgers after explaining that we were vegetarians and that we wanted the veggie burger. The manager seemed to think it  was funny even though we didn't find it a bit funny. A simple apology would have been helpful as well as getting the order right.

Love my margarita's with a lil salt on the rim, love good food that hits all your taste buds, and to top it off with top of the line service, sounds like a place i wanna be. Our server was Lisa Marie, we loved her so much that i just had to take a picture with her and we all gave her a hug on the way out, like she was family. Her favorite items on the menu are now our favorite, she is wonderful with kids, she showed my son & daughter how to spell their names in sign language. I feel truely blessed to have had Lisa Marie as our waitress, i have never had a server like her, i don't think anyone could ever top her service. We will always go back to Margaritaville, we only want Lisa Marie as our server, we don't care how long the wait is. I vote Lisa Marie the best server in Florida, maybe even in the USA. Margaritaville+Lisa Marie=Awesome

After a horrible customer service experience at Margaritaville in Honolulu (where we waited 15-20 minutes at the bar with NO service at all), I wasn't hurrying out to any Margaritaville anywhere. BUT friends wanted to go, so we went, and surprise, it wasn't that great.

We were seated upstairs, where I'm pretty sure they stow all the families with kids, since everyone around us had one or two with them. This was fine until my toddler kept wanting to climb the half-wall and skydive down to the first floor. Not their faults, just an aside. Anyway, we were greeted quickly by our waiter, who promptly tried to sell us margaritas by the pitcher. They had a sale going on for an event, but he went back and found out it doesn't start until 10pm. Well then. Why advertise it now?

So we ordered waters and spinach artichoke dip. When that arrived we were a little shocked by the portion size. I mean, maybe for two people it would be okay, maybe, but it was a small amount of dip and a lot of chips. I don't think it was worth the $11 they charged us for it. And it wasn't that tasty, just average, you know?

We ordered food, 3 burgers and a sandwich, and a kids meal to split between the two toddlers we had with us. Sides: Fries for others, onion rings for me, veggies for kids. Food came out eventually, not too fast and not too slow. Unfortunately, the kids ended up with fries and not veggies, and when we asked for the veggies we had originally ordered our waiter seemed none too happy to get them. He came back with a bowl of steamed green beans. Variety, right? Oh, and those onion rings I ordered? I guess they were $2 more - no one told us that! Boo.

The waiter was a bit odd. The atmosphere was fun, but touristy, not surprising. They really tried pushing their merchandise on us... no thanks!

Positives: Our waters were refilled promptly and there was a girl on stilts making balloon animals. The kids liked that! Also, we were seated right away.

I definitely wish we had gone to a local place just down the street instead of a chain. Oh well, I didn't really have a say!