McDonald's

We came into the store in 100 degree heat and there were flies everywhere.  The restaurant was not clean.  We asked for ice water with our meal purchase and were told we had to pay .99 per cup of water.  The lady behind the counter said it was either that or buy soda for 1.19.  We asked if this was McDonald's policy but the lady said "No, only this restaurant".  Then we told her ok, we'll pay to get water and then she charged us for the soda anyway!  We were extremely disappointed with the level of service.