McDonalds

The absolute worst fast-food experience of my life. I arrived at this McDonalds at 9:30am on a Sunday morning. The line had about 3 people in front of me...which is a pretty normal wait-time. I ordered a #10 combo - very simple...nothing complicated about it. I paid and was given a receipt which was time-stamped 9:34am. I stood by the counter patiently waiting for my food...as did a number of other patrons. They were doing a decent job of accepting the orders...but the food was not coming out. Within just a few minutes there were about a dozen people who had already paid for their food standing around - waiting for it. My food finally hit the counter at 9:51am. That was a 17-minute wait...at McDonalds. That is beyond slow, and it is utterly unacceptable. Everyone else who was there with me that morning experienced very long wait times as well. I am not sure if this is a common occurrence at this location or not, but this is the absolute worst experience at McDonalds that I have ever had.

As a side-note, as I stood there for 17-minutes waiting for my food, I could not help but recall a news story that I read just a few days prior. McDonalds workers, and other fast food employees, went on strike across the country to demand a $15/hour wage. How about this: Do your job at $7.50/hour first...maybe then we can discuss something beyond minimum wage. This McDonalds is an embarrassment to the franchise and should be shut down.

I am not one to post negative reviews, but my hope is that someone from McDonalds' management will see this and see that improvements are necessary. I have been to some great and some not so great McDonalds over the years, and this is without a doubt the slowest and most inefficiently operated McDonalds. I leave every time fuming that I will never go back. The drive-thru is painfully slow and you should consider yourself lucky if your order comes out correctly. It really is a shame, as this is a recently built McDonalds with much appeal from its exterior. Unfortunately, the new exterior cannot disguise the incompetence within this place.