Mi Pueblo Real

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  Ate there Sunday and again today, two days later, for dinner.  Fish tacos were good; second time I asked for less salt and it was perfect.  Also had enchilada with spinach, which was a good way to get some dark green veggies.  Likewise the big fat chile relleno which was a little spicy, filled with creamy cheese and topped with white sauce.  The veggie fajita was a heaping mound of broccoli, cauliflower, carrot, peppers, onion, yellow and green zucchini.  The two of us shared it to get more than our recommended daily serving of vegetables.  Ask for extra tortillas if you want them.

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  Posted on 07.09.13 Eriko K.

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  I originally sent this in a Facebook message as I am not one to make a big deal. But since I never got any type of response I thought this would be my next step. A little back story, my boyfriend drives a truck and spends 4-7 days a week in Mount Pleasant and I am there with him the majority of the time. The place is right across the street from the hotel he stays out and I mean we can just walk across the street. BUT because of all of this I will never step foot in this place again and I advise anyone else looking for a good mexican place to skip this place.
  
  So since I could not find an email address to send my complaint to i thought this would be the next best thing. I live on the quad cities Illinois. My boyfriend, his sister, their cousin and I came to your Mount Pleasant location to have dinner. When we first got there, I stood at the hostess counter for a minute and waited. A young blond girl walked up, looked at the seating chart, looked at me and walked away. Did not say one word. She returned after about two minutes and asked "one?" I said no four she said ok, gathered menus and flatware and showed us to out table. She asked what we wanted to drink and this is when I knew there was going to be a problem. Their cousin asked if they had daiquiris and she said no. I stated virgin daiquiris and she said all they had were margaritas. I the showed her on the menu that it said non alcoholic daiquiris. She said oh and wrote it down.              The rest of us ordered diet Pepsi. She left and returned with our drinks. She asked if we were ready to order and I stated not yet she said ok and waited and came back. I ordered the beef and chocked fajitas for two for my boyfriend and I with no guac. I ordered and order of soft chicken tacos with just chicken and cheese. I could tell she was knew so i didn't go too fast. She was writing as I was saying it. She the. Asked what kind of tacos beef? I said no chicken soft shell just chicken and cheese and a side of beans and rice. She wrote again and asked so you want two and I said no i want an order and  I repeated it for a third time. Their cousin ordered a grilled shrimp salad in which the server had to look at the menu for whatever reason. I could tell there was going to be problems but I never expected the service. When our food was brought to the table everything seemed ok till she opened her tacos and they were not just chicken and cheese, there was guac on my fajita plate which did not have cheese and she didn't get her beans and rice. I explained that this was suppose to have no guac and the tacos were suppose to be just chicken and cheese. She took the fajita plate and walked away and then came back with a plate without guac. I told her again that the tacos were suppose to be just chicken and cheese. She took the taco plate and said she would have them remake then. She came back with the same tacos and proceeded to tell me that the sauce was mixed in "with the chicken or maybe the cheese" she wasnt too sure apparently. She then said "it's the way you ordered them that's why they came out like that" I have been in food service for 16 years as a server, bartender, and a manager and I have always been taught the customer is always right and in this case I was right. I explained to the server that I ordered it with just chicken and cheese. I don't place the order i just give it to you. So go over to the window and have them make them with just chicken and cheese please. She walked away and another guy came over and I had to explain to him what I wanted. He said she was new and that they were remaking it. So her tacos came after the rest of us were done eating. When he brought them he said he gave her an extra one so now there was three. I told him there should have been three because that is what I ordered. He said you did. I said yes. He walked away. We had to wait way too long to get our check. I got tired of waiting and went up to the cashier which was the guy who brought the tacos over. She brought over check over and I said I had a problem paying for tacos that didnt come till the rest of us were done eating. He gave me a total that was $5 cheaper, said with an attitude. Never once asked how the rest of my meal was or apologized. Like I said, I have been in food service my whole and customer service and have NEVER received service like this. I would really like a response to this because I would hate to think this is how you treat customers.

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  Posted on 07.05.13 Rae T.

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  I've only been once, but that experience wouldn't make me a regular.  The salsa is average, the chips are flavorless with a crisp texture.  You can get better out of the right Wal-Mart bag.  The service was fast, but the food was below average.  Think enchiladas with the overall quality of a TV dinner.  Iowa does have some pretty decent Mexican restaurants, I just don't know if this is one of them.

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  Posted on 06.03.13 Restaurant R.

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  Took my daughter here after her concert. Service was fast. Food was good. Price was great.

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  Posted on 04.25.13 David W.

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  You know, this place is so hit or miss that its hard to give an accurate rating.  I go fairly often and sometimes it is phenomenal.  The margaritas will taste great, chips and salsa are good and fresh and the dinner is great and the food will come out in no time.
  Then, the next time you go...the server will be not so great, the food will take forever and you will get gut rut from the bad margaritas.
  My boyfriend and I used to go for a pitcher of margaritas in the summer.  We went one and the server was mad at us for just ordering the margaritas...while we sat at the bar, mind you, its not like we were taking a booth, that they spiked our salsa with TONS of hot sauce and laughed at us while we commented how hot it was.  LAME BALLS with a sick of dick-ish.
  Some pointers for the place....go on Wednesdays for their $1.99 margaritas.  Get their fajitas for two.  They are around $20 and you can get a few meals out of them.  Overall, don't expect it to be good, because you've got a 50/50 shot of that.

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  Posted on 01.16.12 Anna H.

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  Boyfriend and I stopped here for dinner on our way to Missouri. The place is huge and has a nice ambiance. Boyfriend ordered a margarita and it came out really fast! My orange soda was a little flat/had an off taste. The chips and salsa were really good; the salsa wasn't too sweet or too spicy. It just had plenty of flavor and fresh cilantro (yum!).
  Our server was a little spotty. Our meals took a really long time (which he blamed on "problems in the kitchen"...even though we could see the kitchen and no mad chaos was going on, nor was the place overly busy), and then he forgot the tortillas for the meal. He also never stopped back about chips and salsa or more drinks until after we got our food, and then left any/all dirty plates sitting on the table.
  I didn't have much of an appetite when we stopped (not enough to finish a whole meal anyway) so I ordered off of the ala carte menu. Mistake. Their soft shell taco is really bad. Just a watery, beefy mess. On the other hand, Boyfriend loved his meal; said it was one of the best Mexican meals he'd ever had. Lucky me got a taste and yes, I can definitely say that the Pollo con Chorizo is a GREAT option from Mi Pueblo Real. Another table by us said they come here 3-4 times per week and love everything, so I must have totally ordered the wrong thing.
  Before we left, I stopped into the ladies' room and someone was talking super loud in Spanish on their cell phone in a stall. When I was washing my hands, an employee came out of that stall and followed me straight out the door...WITHOUT WASHING HER HANDS. For the love of God man! That is just nasty.
  So the bottom line is: their regulars say the food is great, and Boyfriend's meal was really good, but the no hand washing thing just freaks me out.

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  Posted on 07.05.11 Jessica W.

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