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  • 0

    First, this pizza is delicious. The thin crust is one of the best in the area - salty with excellent toppings. After being a faithful customer for the past 6 years, I called in a lunch order today and was given a delivery time of (within the hour). After 70 minutes, I called. No apology or acknowledgement. After 80 minutes, I called again. No apology. I was stunned, so I canceled the order and was told that canceling was not an option.
    I really hoped this place that I've been a faithful customer of over the past several years would come through, yet what I received was deplorable customer service.

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  • 0

    We have been using Palazzolo's for several years. We get take out pizza and large catering orders. All has been great. Good food and friendly staff.

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  • 0

    Your review - Feb 9, 2012 - change nickname
    Terrible service. After being quoted 45 minutes for delivery I called when I still did not have my food 90 minutes later. I was told it was on the way.  It finally showed up 20 minutes after that and was cold.

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