Piranha's Bar and Grill

Reviews & Tips

• 0

  FFirst let me say that the food is good.
  
  Other than that this has to be the worst restaurant in Hendersonville.  I have been here several times since it opened in May and the service is absolutely horrible.
  
  Take tonight for example.  I walk in and take a seat and start waiting.  I count 10 customers in the room.  I count 2 bar tenders, 4  servers and one manager.  So, just so we understand thats 7 employees to 10 customers.
  
  I am one of three customers not sitting at the bar.  Both bartenders and the manager are standing talking with customers.  Two servers walk by my.  Look me in the eye and walk on by.  A few minutes later I see those servers standing to the side posing for pictures in each others cell phone.
  
  Finally after 15 minutes I caught the manager's eye as he was chatting with 2 buddies at the bar.  He says "uh, have you been waited on". Ok, I'm sitting there with no menu, silverware and no drink.  Very stupid question but I replied no and he finally got one of the other two goff-offs to wait on me.  When my server arrived at my table be was obviously annoyed that  I had interrupted his rutting session with the female server.
  
  I gave this place a chance in the beginning because it just opened.  
  
  I see now this place has weak management and service that is below poor.
  
  I have several friends that have walked out because they can't get waited on.
  
  Worst place I've ever seen.

  Review Source:

  Posted on 07.14.13 Thomas F.

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  Well it's new so I guess they are still working the bugs out. Very nice outside deck. Food is really great!! The service could use a little help but also thinking because they just opened everyone is learning.

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  Posted on 06.30.13 Faith J.

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  I like the one downtown and looked forward to visiting this location. The place is super cool and being close to lake definitely helps out. Bartender is great, always nice and helpful. Only downfall is either management or new staff needs to get better. Service isn't great and seems when someone needs help they can't find it. I hope with time it gets better because it has a ton of opportunity to be Hendersonvilles top spot.

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  Posted on 06.07.13 Russell M.

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