I placed an order on-line for my wife to pick-up on her way home (we live about 45 minutes away). Â While they gave her the pizza, they forgot to give her the drink and cheese-sticks I also ordered, though they charged us for them. Â When I called, they offered for me to come back and get the items that were left (which would have been about 2 hours old), but that was not feasible, so they were going to "leave a note on the general manager's desk" for her to call me back and arrange a refund. Â One week, I have not heard from them. Â Bottom line, pizza was a little below average Pizza Hut quality, but customer service was unacceptable.
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