What a huge disappointment this restaurant was. Â I ordered prime rib because after all, it is a prime rib restaurant. Â The meat was not served medium rare as I asked, it was cold and it was dry. Â I asked if it was cut off the roast fresh, the waitress said yes, but there is no way that could be true unless the beef was from the day before. Â Awful.
The soup was excellent and this is why I gave the place 3 stars. Â There was so much chicken in the chicken noodle soup that I almost wished there wasn't because I thought I would fill up eating it long before the main course. Â It was clearly homemade, the bread that came with it was quite good as well.
I liked the cloth napkins and I especially liked that our table was set when we arrived (we made reservations), they scored bonus points for that. Â It is true what someone said about the utensils, a really good upgrade for this restaurant would be to have matching, upgraded, high-quality flatware and steak knives. Â Some things really stand out when they are not right.
Overall I would say this is a decent place to eat, just don't order the prime rib.
We were visiting the area and were told this restaurant was good by a merchant in town. Given that Gillette doesn't have much to offer except fast food and Applebees, this was an extremely pleasant surprise. It's not inexpensive but the quality and ambiance were wonderful. We had a delicious prime rib and friends had trout. We all raved about our meals. The vegetables were prepared very well too and the salad was fresh. We were visiting with friends who we hadn't seen in a while & the waitress was attentive but not intrusive. We were not rushed at all. We also asked for a different table than the one offered and they were pleasant about our request. I wouldn't hesitate to come back here if we want this type of meal. A nice surprise in Gillette.
Review Source:Prime rib is priced like Ruth's Chris steak house and does not deliver that high quality dining you think you're paying for. The dinner salad is lettuce with chex (the cereal) on top, the flatware is so cheap that you could bend it if you get too aggressive with your meal(though it is wrapped in a cloth napkin) the food is cold( as another person said, 'not lukewarm, cold') every time I have eaten there. The steamed veggies are the frozen Normandy blend that you can get at Walmart in the freezer isle. The wait staff has been terrible every time. But the mints are good...and the bathrooms are nice. But all in all, not worth the money.
Review Source:We have lived in Gillette for almost 7 years and Prime Rib is still a favorite of ours in Gillette. Â I tend to order the same thing every time I go because it is that good. Â Prime Rib petite cut medium rare with the Mango Chutney sauce. Â I wished they would bottle the Chutney it is awesome! Â The Prime Rib is always cooked correctly but it does seem lately the pieces have had more and more fat to them. Â I usually have the the baked sweet potato because I have to have something somewhat good for me! :) Â The Russian Creme is my favorite dessert. Â I usually skip appetizers because I am not a huge fan of fried foods and most of them are. Â The bar makes very good drinks and specializes in martinis of all kinds. Â This restaurant also has an extensive wine list . . . probably the most extensive in all of Wyoming with exception to the Jackson area. Â Great place to visit.
Review Source:They have a Blodgett pizza oven!! While this was encouraging and the thick menu, the actual food was mediocre at best.
Rocky Mountain oysters appetizer- too dry, bland, rubbery but gravy was pretty good
Large Prime Rib which was properly cooked med-rare but was pretty bland. No big deal. I'd try other places before I consider returning
Iceberg wedge with blue cheese was ok.
I expected better beef being in Wyoming
Ok let's start with the positives. The wine selection is excellent. If you don't indulge in their Artichoke Dip appetizer your taste buds have not truly lived! Their cheese and potato soup will also have your mouth watering. And the Fresh Tomato appetizer is superbly combined with freshly made  buffalo mozzarella ( much milder and sophisticated then its tradition counterpart)  They live up to their name with probably the best prime rib I've ever had. Prepared to your specifications I have never been even slightly disappointed. May I recommend trying it with peppercorns and chutney (chutney is out of this world and compliments the prime rib perfectly).
Their seafood is obviously less then super fresh being in WY but their lobster tails and jumbo shrimp are far from shabby and can be added to any order. They also offer an array of unique and super yummy burgers if you're their for lunch as well as panini's and sandwiches.
The ambience is dimly lit, polished dark wood and quite romantic to say the least. This setting makes it a great place not only for a nice date but also for business lunches and family get togethers. They have several large and enclosed rooms for large parties so no worries about your group of 9 or 10 not being able to sit together.
Now my small issues. The wait staff, although friendly and courteous seems to get over their heads during busy lunch and dinner days like Friday. Sometimes you can be waiting awhile for a drink refill, etc. They are also way too tolerant of the rude noise that can fill the whole plays when one rowdy or tipsy group is present which can ruin a romantic or just plain nice meal.
I recommend making reservations no matter the day of the week as they fill up fast as soon as the doors open.
Our party of five visited while on a road trip. We were seated quickly, a nice table in a room with about six other tables. Our waitress seemed a bit cold at first, but warmed up and did an adequate job. Two of us ordered steaks and one person ordered the prime rib....all were cooked nicely as ordered. The sides, though, we're not good. The baked potato sat too long somewhere, was undercooked and on the cold side. The garlic mashed potatoes....meh, not so good. Steamed broccoli florets for the veg? Also not great.
One highlight was the corn and bacon chowder...outstanding! The Bread was warm and tasty. I would avoid the stuffed mushrooms....as a previous reviewer noted, not much crab and WAY too much cheese. Seriously....too much! The bacon wrapped scallops were pretty good, but you only get four in an order.
Wine by the glass was half price on the night we visited, and th kids enjoyed lemonade refills. My martini was delicious.
All in all, simply adequate for the price. More effort into the sides would have made the meal much better.
This was my first visit back in a long time (since they remodled). Â My last vist was excellent! Â I ordered the Ribeye, and it was cooked to temp, and delicious. Â My server was excellent (a rarity in Gillette - as others have explained). Â They have a wine selection that is outstanding even by big city standards. Â Everything has pretty much been covered in Heidi's review (except how good the red meat is). Â Along with the Chophouse, this is your best bet for a great meal in Gillette.
Review Source:To begin, I was born and raised on a commercial production cattle ranch about 3.5 hours from Gillette. I have Iived, and eaten red meat, all over this country from NYC to Dallas. Recently I had to move to Gillette for my job in the energy industry and of course heard from many people about how great "The Prime" is...Despit its best attempts the place is a dissapointment and wallows in its own mediocracy. Ill break my review into parts.
Interior/Exterior:
Both very nice. As another reviewer said, the carpet is dingy and artwork lackluster but it is Gillette. Â Overall Very nice.
Service: Pretty damn lousy. Im in my late twenties and when the waitress asked for my ID when I entered bar seating I was happy to oblige...However, when she started quizzing me about the information contained on the ID, I was very turned off and a little insulted... Her service was lousy. Didnt ask if I wanted water, and just wasnt friendly or knowledgable about the menu... seems like there were long periods of waiting on her...
Salad: "do you want blue cheese on your wedge?"...well...how the hell else would you make a wedge salad? Â It was very mediocre. Just bottled Blue cheese over a hunk of ice berg and couple chopped tomatos. No bacon and the tomatos were not ripe.
Soup: Ok, but from can or bag. Probably bought from a distributer in bulk.
Entree: I had Prime Rib. It wasnt too bad; nice quality cut. It was cooked perfectly; beautiful color. However, it was overly seasoned. Certain bites I felt like I just had a mouth full of salt and couldnt enjoy the fine cut of beef. The vegtables were inedible, and the garlic mashe potatos were terrible. They used that jarred garlic that worked in my college frat house days but does'nt cut it on a 35$ meal.
Last but not least (and the best part of the whole experienc)...The Cocktail:
I ordered an Old Fashioned. It was very good. It wasnt watered down and I wasnt just drinking well bourbon poured over an orange slice. I was impressed with bartender. She can make a good drink. Also, the wine list is very solid; but I dont see them selling alot of 1000$ bottles in Gillette, so it seems a bit pretentious...
Overall I payed steak house prices for a meal that was only marginaly better than Perkins. If you have that type of wine list at least they could mince fresh garlic up for the mashers and pay more attention to detail. I have eaten here at lunch and the salads are quite good so I will be returning over the noon hour but never for dinner unless clients or colleagues demand it.
PS. Another reviewer mentioned how everyone has their hat on during dinner around here. Shes right and its disgusting. Growing up my grandmother woulda belted me for coming to her dinner table with hat on...I dont know whats happening to our society. Â Please excuse any grammatical and or spelling errors.
Top notch. Â We had dinner on a Monday night and the place was packed ... for good reason. Â The service was excellent, the wine selection was beyond expectation and the food was the icing on the cake. Â Of course I had to try the prime rib, and it was perfect. Â Probably the best restaurant in Gillette. Â FYI. Â 25% off wine on Monday nights.
Review Source:I am not a big red meat eater. If it bleeds on my plate when you cut into it I am not eating it so I cannot offer a opinion on their steaks or prime rib.
They however have a small selection of pasta and chicken dishes and I think seafood however I have not ordered seafood so cannot comment. They could stand to add a few more selections to the menu for those that are not big meat eaters, but this place is called the prime rib so that is to be expected I guess.
Their house salad dressing is this sweet almond dressing and is delicious.  They should  bottle it and sell it. I think they may have gotten rid of the Chex cereal on the salad as the last time I ate there it was not on my salad. If not I must have just lucked out on the non-Chex cereal salad topping which is weird.
The hidden gem on the menu however is their Monte Cristo sandwich. Oh my goodness heaven on a plate come to mama! With the Monte Cristo you get and egg dipped deep fried (ala French toast) ham and cheese sandwich lightly dusted with powdered sugar and served with strawberry jam and a dill pickle on the side. You get salty, sweet, crispy and gooey all rolled up into one and it is divine. I call it "Fair Food". You know that really good but oh so bad for you food you get at the county fair stuff. Not something you want to eat everyday but every once in a while it's ok to be naughty and indulge!
The service is hit or miss. Sometimes we get a great waitress and sometimes we don't. The service industry in Gillette as a whole is like that and when waiters and waitresses make $2.19 I am not sure anyone wants to be waiting tables when they can get a better paying job else ware so then turn over rate is high. If you get a good waiter/waitress make sure to tip them well because Wyoming is giving them the fuzzy end of the lollipop when it comes to a decent wage.
Atmosphere is nice, dark and cozy. Nothing to complain about there. My husband reserved a private table once in the wine room for our anniversary and it was nice and quiet although in a glass room like that you tend to feel like a fish in an aquarium.
Wine selection is great, extensive and expensive. But fun to read. I have heard that they offer wine tastings on certain days or something like that, I just have never made it to one.
Overall it's a nice place to eat and I will go back.
Folks of Gillette...here is a tip. If a restaurant sells a 10,000 dollar bottle of wine it means it is a fancy restaurant. That means you dress up a little to eat there, don't wear your work clothes from the ranch or the mines and for god sake take your hat off when inside. I don't know when good manners went to the wayside but I was taught that men took their hats off indoors! Nice jeans, button down or polo shirt is appropriate here, dirty coveralls and work boots is not.
Every time I eat here, without fail, my food is cold. Â Not just lukewarm - it is ice cold, like it sat in the window for a good 45 minutes before it made its way to our table. Â I try not to go here. Â The last time I went was with a boyfriend to meet his family and instead of seating us in a quiet section of the building, the hostess put us in a room with two big tables who were obviously drunk, so there was no conversation occurring at our table owing to the fact that it was so LOUD! Â Our waitress could hardly hear us and vice versa. Â I don't even remember what I ordered, so it obviously wasn't very good, or I would have remembered it. Â I've been here several times with my family and my dad's steaks have always been cold. Â Rather than putting the steak back on the grill to warm it up, they stick the whole plate in the microwave...and I don't know about you, but I think microwaved steak is pretty disgusting. Â I've never really experienced good service at Prime Rib. Â I always have to flag someone down for refills or to ask for dessert. Â The only two things on the menu that I really even like are the Raspberries and Russian Creme (for dessert) and the Potato Cheese Soup. Â But I recently found out, they don't even make those two dishes - they order them from food service and warm it up for the soup and put frozen raspberries on the Russian Creme. Â I honestly go out of my way to avoid eating here. Â The servers are usually pretty snotty, though I have had a couple servers who weren't. Â In fact, for my birthday the other day, we were trying to decide where to go to dinner and the whole group (6 of us) unanimously decided not to go to Prime Rib, because we didn't want cold food or poor service.
Review Source:I've eaten here several times, and I'm quite pleased with the Prime Rib.
The staff is very professional, quick, and attentive. Whether the restaurant is on a 40 minute wait to be seated, or you're the only party there. They're equally impressive to your needs.
I've eaten the pub master sandwich on a couple of occasions. It's not low fat, but it is delicious enough to keep coming back to.
Lunch prices are reasonable. Dinner pricing is quite a bit higher, but it's still reasonable for the service, quality, portions, and atmosphere provided here.
They also have an EXTREMELY impressive wine list. If you, like any other person in Gillette loaded with fist fulls on money that you could buy a new car with, would like to drop a cool $13,000 on a bottle to show you're hot stuff. This is absolutely the place to do that too.
The Prime Rib is one of the nicer restaurants in town. It has a great wine selection, and I'm impressed to see the care in which they showcase and protect the freshness of the wines they serve. The wine tasting room especially looks like it would be a great space for a small, intimate dinner party.
I have eaten here about 6 times, and have tried a different dish every meal. The classic sirloin steak and the halibut are my favorites. Make sure you emphasize how you'd like your steak cooked, however, as I've received mine over done a time or two. They are happy to correct this mistake, but it does prolong your meal.
Although I think the Prime Rib chefs are trying to be novel with incorporating Chex Mix cereal onto salads, I find this a bit strange. Other sides have been up to par, and I particularly like their baked sweet potato and steamed mixed vegetables.
Service is spot-on, and you're treated like you're there to have a nice meal for an occasion, rather than just a regular customer.
Wow we had been wanting to go to this restaurant for such a long time. We never went because it opens at 4pm and every time I end up in Gillette I end up leaving before then.....until this past Saturday night unfortunately.
The atmosphere was rather sterile...no pictures hanging on the walls. There are several dining rooms with about 8 tables in each and the waitresses had tables in various rooms which make it hard for them to keep track of people wanting refills on beverages.
Okay appetizers.. we ordered the crab stuffed mushrooms. Well there wasn't really any crab stuffing. They were ting mushrooms (not stuffing mushrooms) presented in an escargot plate looks likes that had a mound of margarine (was NOT BUTTER!) and a tine bit of crab sprinkled over the top. Then it had a hue amount of cheddar/jack cheese melted on top. We were basically easting melted cheese with 8 tiny mushrooms and inch of grease and supposedly some crab in there. My husband also got French onion soup. There was very little onion and it hadn't been caramelized at all. They had put cheese in the bottom of the bowl then poured the hot soup on it instead of cheese on top and broiling it. They threw a few boxed croutons in the soup.
Salad - okay in an expensive restaurant and they canno even make croutons...they put corn chex on your salad no other toppings...no cheese nothing just a bunch of lettuce nd a cucumber slice. Â The dressing we had their blue cheese which they evidently put horseradish in and that is all you can taste.
Drinks...the drinks we had were very very good but, the waitress was so busy we saw our drinks sitting on the bar for 15 minutes before she actually brought them to us.
Entrees.... My husband ordered the large cut of Prime Rib and I ordered the Beef Fillet. I ordered my fillet M/R it was brought out well done. The prime rib was also ordered M/R but his came out absolutely raw...it was seared but completely uncooked plus the fact that there "LARGE CUT" was smaller than most restaurants small cut. He couldn't even cut through it. Even though I hate sending things back when you are paying more than $30 and entree and it is this bad it goes back. They brought is back to him first and all they had done was take what was suppose to be slow roasted prime rib and basically seared it in a pan but it was the same piece of meat. Mine was brought out and it was cooked better but the fillet was less than an inch thick and was much smaller than the first one they screwed up. After seeing what they did with my husbands meal I called for a manager. I explained the situation to her and how what my husband got is not prime rib....by searing the raw (cold it was actually still cold) meat they had brought to him they were basically making a rib eye steak and not a very good one. I explained that he would have to send it back again and after having to send both of our meals back we just wanted to call it quits and get out of there. She did comp the dinners but not the appetizer. The only reason we even gave one star is that you basically have to. WILL NEVER GO THERE AGAIN AND WE DROVE 2 HOURS TO GO TO THIS RESTAURANT.
I'm not sure I really like the Prime Rib all that much, not entirely sure why either. It has all the makings of a good restaurant, decent location, decent atmosphere, decent food (most of the time), decent service. There really isn't anything that I dont' like, per se, it's just that for supposedly being the "nice" place to go in town it's just not all that great.
From the outside it's a really nice place, recently remodled, nice landscaping, nice place, can't complain. The inside is also pretty nice, although I really don't care for dark carpet in a dark room, just feels dingy to me. There are lots of rooms they have divided off so you can have business meetings, large groups etc and I think it would actually be a really good place for something like that if you needed it.
The services has always been pretty good. Although pretty good in Gillette is pretty lousy just about anywhere else I've lived, somehow service with a smile just didn't ever make it's way to Gillette. It's more like service without a bad attitude, not a smile, not a bad attitude, just service. Here's your food, here's your water, here's your appetizer, here's your check, thank you come again.
The food is a weird one for me. They try really hard but somehow it's just not quite up to par, once again it's not bad, it's just not great and it tends to be hit or miss. Simple things like French onion soup tend to be way different from one day to the next, some days it's really good, other days I dont' even eat it all and feel like sending it back with a WTF note attached. Or sweet potatoe fries that are actually just sliced sweet potatoes that are baked instead of fried, that's odd to me, fry those little suckers. Or the Chex mix on the house salad? Serioulsy what am I 10? I've had quite a few things here and they can be really good, they have a great menu and it is in fact one of the better places in Gillette but it's just got some issues.
Basically, what i'm trying to say is that The Prime Rib is a good restaurant but for supposedly being one of the best places in Gillette it's just not quite up to the standard I keep hoping for.
The atmosphere, even though recently remodeled was a little lacking, but the service, wine list and food made up for it. The most memorable thing I ate was my baked sweet potato and the chex mix that was on the house salad, but the steak was great! I am looking forward to eating here again. It's great to have a nice place to go. I'm also looking forward to trying out the bar...
Review Source:
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