My Son & I went to Rockin Robin's today for lunch. We walked in customers looked at us like who are you, I felt uncomfortable at first then I just ignored it! Every Booths tables were dirty not cleared of dishes so had to take table with chairs instead! I don't know how long we sat their till two ladies walked in, the waitress that was texting on her phone noticed them walking in an ran to clear a booth! Then she grab a couple of menus for the ladies the saw my son & I, asked if we had been waited on stupidly I say we came in before they she took that as yes & went on to the ladies! I said no we have not been waited on! Of course she would have noticed us if she had not been totally engrossed in her cell phone! She was even facing the door when we walked in didn't see us or notice us till the two ladies! Forget we were there 5-10 minutes before them. She took care of them before us, whatever! Anyway she finally took care of us! I ordered a large soda so I could get a refill! She brought our food my son never got his coleslaw that comes with the meal, she neber offered my refill & when she did come back asked us if we wanted desert we said yeah we wanted a box to take what we had left she took our basket of food! Now mind you the whole time we was there 95% of the time she was texting on here phone!!! Some customers had went to leave didn't want to be bothered with ringing them out told the other waitress to do it! The other waitress ran her but off while we was there & she brought me my refill while our waitress played on her phone!!! When we had walked in 4 booths was not cleared, 3 booths had customers & 3 customers at the counter! The good waitress had 2 tables and the counter! The neglecting waitress had 1 table & there were a bunch of dirty tables! While why all the while she is texting on the phone! I am adamant about tipping cause I've been a waitress an this can be th majority of your income! Needless to say I didn't leave a tip! The food was really good though!!!
Dirty. The floors were filthy. This is our 3rd attempt to visit, hoping that it will improve. Not. The wait staff are always dressed like they should be cleaning the floors (which haven't been cleaned in quite some time). This is a small quaint place in a great location with a great theme. (The jukebox wasnt even turned on 2 times we were there). It is a shame that the staff are immature and lack the personality for a 50s themed, river side restaurant. They will ignore you when you come in and when your food finally arrives, they find other interests than to check on you for refills or desserts. Gah, I will not go in there again. I wish it would reopen under new management or new owners. Its sad. Someone call Gordon Ramsey!
Review Source:Just had ice cream.
LOVED the 50's soda shop atmosphere!
Juke box was the back end of an old pink Cadillac.
Has the greatest music! Â Played some of the Grease soundtrack and embarrassed the family by singing and dancing along!
My son ordered the famous marshmallow Coke we'd been hearing about. Â It is a coke with marshmallow cream layered on top. Â Strange sugary experience that my sugar bug had trouble finishing. Â Try anything once?
Our service was actually terrible and it wasn't even busy being that it was between lunch and dinner... Â What is funny is that the servers wear t-shirts that say "I'm a Jerk" with the word "soda" inserted with an arrow before the word jerk. Â Hmmmm.
I have never re reviewed anyone..ever...but I'm afraid I have to. Since my first visit to this place I have gone back several times hoping things would get better. Wanting to love this place. I love nostalgic old diners. Yesterday I went in and brought some friends who I had told aboutthe place I explainedto them that the food was good but servers weren't friendly. I didn't know just how bad this place is. We walk in and everyone just kinda stares at us and we find a seat. I find that in this part of Ohio everyone seems to know everyone and if your a outsider you get stared at in a rude way. But that's fine whatever. My friend ordered a coffee and when he went to put creamer in it he found the the creamer on the table was all dried up. We flip it over to see the expiration date and it was may of 2007. This is 2011. How can tis even happen? The shelf life on this stuff is surely a couple years making this a creamer from I'm guessing 2005. Disgusting. Then his daughter goes to get a gum ball out of the machine and out dropped a old old old gum ball which had sat in there so long that it's outer shell had chipped all off. Gross. On top of that the teenage waitress was absolutely horrible. We sat the for 5 min before even being greeted and then we ordered drinks which took at least 20 minutes. When the food came which took a long time also. Tat was it. Never seen the server again. No " are you doing ok".? Nothing. We got no refills. The waitress and every waitress there had no personality. Did not smile, did not say thank you. I will never go back. Horrible.
I was thereon time and they had a sign up saying that their restrooms were closed. That's not even legal. I wash hands before and after meals bit this place thinks it's ok to just close the bathrooms when they please. Horrible restaurant. Looks awesome. I bet under different management it could be great. But who knows how expired the things in the kitchen are!
Nice little 50's type soda shop on the Ohio river. There are fun old photos nicely framed on the walls and the menu is huge. Hubby ordered a strawberry shake and a basket of onion rings, FIL ordered a large peach ice cream in a dish, MIL and I ordered hamburgers which came with potato chips and a deli pickle. They brought the shake and ice cream before everything else, so MIL and I just sat there while Hubby and FIL enjoyed their treats, and we sat, and sat, and sat. I'd say we were there at least half an hour or more before we got the burgers.
The burgers were HUGE and worth the wait, but sadly hubby and FIL had to sit and wait, having finished way before us. And the one major flaw besides the bad sense of timing, NO PICKLE!!! That's just wrong in my book.
So, will I go back? Who knows, and for that matter who cares.
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