I love Roy Rodgers because it brings back a ton of childhood memories. Â When I was a kid my mom would take me and we would get sandwiches and a whole bunch of their delicious pickles from the condiments station. The pickles at the condiment station is the only reason why I still go to Roy Rodgers. Â
I stopped in memorial day weekend, on Saturday night at 11:00 P.M., to get myself a Goldrush Chicken Sandwich and some pickles after a long night of driving on the turnpike. Â I went to the register and no one was there. I waited for a few minutes and noticed that the lady who was supposed to be working the register was over at a booth eating and reading a book. Â I was fine with this, but it took a while for her to notice me. Â I placed my order for the Goldrush sandwich and also asked for a small plastic cup for my condiments. Â She gave me my food, took my money and immediately went back to her meal and book.
I moved to the condiments station and opened up the foil on my sandwich in order to garnish it with lettuce, pickles, onion and mayo. Â I opened the sandwich up (touching the buns and meat) and realized that I had been given a burger by mistake. Â I let the lady know that I had been given the wrong item and she started blaming the kitchen and went back and yelled at the cook. Â After a few minutes, she returned with a chicken sandwich. Â She approached me, put the chicken sandwich behind her back and said I need to take the burger from you first. Â Surprised I responded: "If it's just the same to you, and I'm assuming that your just going to throw the burger away, could I have them both." She started flipping out accusing me of trying to get away with something....implying that I somehow had something to do with being given the wrong item in the first place. She implied that I had somehow screwed up my order on purpose so that I could get free food. Â I'm not the one who screwed up. I ordered chicken (my receipt says chicken)....you screwed up! I absolutely hate waste. I hate it when people waste food. I gave her the burger and she gave me the chicken sandwich. Â
The reason I'm giving this establishment a bad review isn't because they are over priced  or have bad customer service.  It's because after I took that burger apart with my bare hands...she wrapped it back up and threw it back under the heat lab for the next customer.  Gross....at least she didn't waste it.