Sassy's Bar and Grille

Reviews & Tips

• 0

  Love this bar! Stopped by for the first time when I was visiting my boyfriend's family. Stephanie, the owner, is sincerely such a sweetheart, and did a fantastic job on this place. Great service, lively atmosphere, everything you're looking for in a bar and grille. They're always putting the customer first, so don't believe the hype. I say try it out - its really a great spot. :) My two cents!

  Review Source:

  Posted on 10.09.12 Maura F.

  • Report
• 0

  Sorry Adam C. I went to Sassy's to form my own opinion and have to agree with Melissa S. on some points.  My husband & myself went on a Sunday afternoon around 1 p.m.. Before we even got in the door I noticed Twinsburg police followed us in the lot and slowly pulled in front of the establishment, probably running plates. When we got into Sassys there was 3 other customers at the bar and
  they also noticed the police. The manager went outside to see what the issue was, needless to say she's not fond of the police. I guess they feel the cops are harassing their patrons. Unfortunately, this day an age police harassment still continues, I grew up with it going to predominately Caucasian Catholic schools in predominately Caucasian neighborhoods so that doesn't phase me.
  
  Sassys itself has good modern decor, decent size inside, patio, stage for a band, good customer service from the barmaid.  Now, the menu is a little pricey for bar food. The menu consist mainly of appetizers (nachos, fried pickles, mozzarella sticks) wings, salads, burgers, and sandwiches.  We got our food to go after the whole police fiasco.  My husband ordered the so called homemade nachos with cheese and jalapenos.  He was not impressed by the menu & had a few choice words after we left, he was not happy with his food.  Like Melissa S. stated in her review, the nachos are nothing more than store bought chips they threw in some hot grease put some cheese sauce and jalapenos on. Since our food was to go, when he ate a chip in the car he fussed furiously said they weren't even hot let alone warm and said I shouldn't have left a $5 tip. After seeing on the news that minimum wages in Ohio are increasing but tipped workers only make $3.83, I can't make myself do that.
  
  I ordered a flatbread with limb crabmeat for $9. There was hardly any crabmeat on the flatbread, more cheese, caramelized onions and roasted red peppers.  By the words of my husband we won't be back, he'd rather go to Tailgators. They get 1 star for service.

  Review Source:

  Posted on 09.30.12 Carole B.

  • Report
• 0

  I can't believe some of these reviews. It must be that somebody is out to get them. This place is BOMB! Love it. Friendliest service and great food. These bad reviews are very suspect to me. I say go and make up your own mind.
  
  Also to be noted all 3 reviews are written on 2/18...hmmmmm.

  Review Source:

  Posted on 02.18.12 Adam C.

  • Report
• 0

  So disappointed considering my sister and her husband had taken out a few times already and were raving about this place.  This place is so not worth the time, money, patience, and lost voice which I guarantee you'll have after yelling over the WAYYY too loud music.  I called ahead to place a take out order and had one of the worst experiences of my life upon arriving to pick up my food.  First of all, I called at 4pm and got there at 5pm - the food was still not ready.  No one came up to me when I walked in, so after about 5 minutes of standing at the hostess podium, I went to tell the bartender I was picking up my food.  She explained that since I told them I'd be there at 5:15, it still wasn't ready.  Ok, fine.  I ordered an appetizer sampler, a salad, and soup, so it was all pretty much pre made, but fine.  So I sat at the bar and couldn't hear myself think over the Pink that was blasting.  Yes, Pink.  The crowd was annoyingly drunk for 5pm and every employee was playing more with the drunks than tending to the customers.  I think there were 4 waitresses there at the time and those were all the employees I saw all night (mind you I was there for 45 minutes, but I'll get to that).  
  
  At around 5:15, my friend and her husband walked in, which was great company for me since I was getting really restless and annoyed.  They sat at the bar to order beer and appetizers, and had to wait a good 10 minutes until the bartender, who stood there texting on her phone, was ready to take their order.  There was no way to call her over since it was so LOUD!  At around 5:30, I went for the 4th time to check with the hostess on my order and she said she'd get it for me in one minute.  You mean to tell me that while I was sitting here this whole time, my food was in the kitchen getting cold while you waited for me to check up on it again?!  When she brought me the food and took my payment, she was explaining what food was in what bag (so wasteful, I ordered 2 bowls of soup, a salad and an appetizer and they had it all in separate bags), and she said the appetizer bag had the jalepeno poppers.  I DID NOT ORDER JALEPENO POPPERS.  I was not about to complain and have to wait another hour, so I left.  Luckily, they got my order right.  I'm wondering where she got jalepeno poppers from - especially since she knew full well what I ordered since I had a perfect view of the kitchen from the bar stool I sat on for 45 minutes, and there were no cooks in sight.  Yep, that's right, the server and hostess put my food order together.
  
  One more thing worth mentioning - their 'home made' nachos are just store bought chips with jalepeno slices and melted nacho cheese.  Not sure what qualifies as home made.

  Review Source:

  Posted on 01.30.12 Melissa S.

  • Report