Tachi Palace Hotel & Casino

Decided to check this place out with my sisters. It was our first time visiting and I personally was impressed.  I honestly didn't know what to expect as I had read some of the previous reviews on Yelp.  It was easy to get to (yes, it's in the middle of 'no where').  You can pretty much park anywhere you want.  They offer complimentary valet parking or you can drive straight through around the hotel and park in front of the pool where you will also see an entrance to the hotel.  Friendly staff, clean and spacious room and comfy beds.  We had dinner at the Pork Chop buffet and really enjoyed it.  Good customer service. Since it was a Saturday night it got busy  and slot machines were taken up quite quickly.  Don't expect a Vegas size casino, but a reasonable size given the location.  There's a small non-smoking section (or room).  Entertainment was great and we picked a good night to go as they had a country rock band preforming that night (Midnight Wine).  Overall great atmosphere and we enjoyed our time.  I will definitely be going back.

This hotel has the worst service. If you are looking for a place to stay in the area, I urge you to look elsewhere. I stayed about a year ago and the receptionist was rude, and when I arrived I was told I didn't have a reservation. Good thing I had printed my confirmation email!
Today I tried to reserve again, because it is close to where my grandma lives. This time I tried online. The website was down so I called. I was given attitude, and passed around to 3 people before being told I would be charged $40 more per night by booking over the phone. Because their website is down. Tachi Palace does not care about customer satisfaction. So if that's important to you, stay somewhere else.

This casino is in the middle of nowhere but it's really nice inside.

They have a ton of slot machines, a few table games, a bar, and a food court.

If I actually won money on my one and only visit, then they would easily get 5 stars in my book!