I love Whataburger, and usually I give each location I visit a 3 to 4 star rating.
I mean, what's not to love? Â The burgers are Texas big and tasty and the fries are delicious (when warm). Â Plus that signature ketchup in the little dipping bowl? Â Genius.
Unfortunately, this location wasn't as good today as others.
The burger was fine (Whataburger with cheese), but my fries were a bit stale and un-warm (not cold, but not hot and fresh either).
If that was the only issue I would have given them 3 stars, but the way that the employees were acting while I was there dragged them down to 2.
Ok, I'm fine with employees lounging around and having casual conversations to each other (especially if it's not too busy, which it was at the time). Â But at least act some what professional about it when there are customers in the dining area.
These people were very loud (sometimes talking to each other from across the lobby). Â And the conversation was fairly inappropriate (they were going into detail about another associates criminal record, and acting amazed that person was being promoted at another location).
I was wondering when a manager was going to step in, but instead he decided to join in the conversation (and was just as loud).
It was interesting to witness and listen to, but I would personally dislike my co-workers airing my dirty laundry to total strangers (or to others in my workplace) like that.
Maybe someone in charge will read this and have a talk with the associates (and managers apparently) about their behavior because I'm pretty sure this would be unacceptable anywhere else.