Zaxby's Restaurant

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  Normally great food.  On occasion the tater chips are a little soggy.  The restaurant seating is not that great.  Way too many tables for just two people, not enough spaces to sit for larger groups or people with small kids.

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  Posted on 04.26.13 Bobby V.

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  After several subsequent trips, I've noticed a definite decline in service and cleanliness. The trays they hand your with your food are always slimy (soap, hot water anyone?). My Cajun club basket was ok. Fries were all broken up. I think I got the bottom of the bin. Oh, and don't show up within an hour of closing. I walked in at 9pm and there were only 2 tables with customers and no one in line and about 10 tables were dirty. Employees were concentrating on closing duties (rolling up rugs, mopping). From now on this is strictly a "its the only place open late" choice.

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  Posted on 08.24.11 M S.

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  David H. from TN must be an ambulance chaser. I mean, come ON dude. Man up, a lil bump in the knee and you are calling their risk management... Go get a job instead of trying to sue people.
  
  The employees were very friendly, no one hit me with anything while I was there either.
  
  Its a new restaurant, the old one burned down and its recently re-opened.  We went for lunch because we received a coupon in the meal for a few of their chicken strips.  Food came out fast, was hot and fresh. We split a large fry and had our fill of drinks from the self serve fountain.  
  
  Sweet tea was good.
  
  If you like Zaxby's, you'll like this one.

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  Posted on 01.07.11 Suzy N.

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  As good as any Zaxby's i have ever eaten at.....if you like chicken its good enough.

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  Posted on 12.23.10 Lee D.

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  While eating lunch at Zaxbys in Cleveland GA today, an employee knocked me in the knee with a high chair. She was very apologetic.  The owner also apologized. I am in considerable pain. Zaxby's Risk Management finally called at 4:30pm to say there was no way that this could have caused a medical necessity for treatment and they would NOT authorize any medical treatment!  Of course they had not viewed the security tapes (pictures are worth a 1000 words--that coming from Jill at Risk Management). They are claiming pre-existing conditions!  HOGWASH!
  ALSO might add that their cash registers weren't accepting debit or credit cards and when I handed the cashier cash to pay for the meal, he punch something on the register and handed me the cash back saying it wouldn't accept cash!!!  I handed it back asking him to to take the money and put my order in!  A manager said take his money and grabbed it!  I think that was my clue that I should have left!  
  HOW SAD--cause an injury to a customer and not want to even pay for an examination!!!   How sad that one has to get an attorney to fight for what is due him!

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  Posted on 10.12.10 David H.

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