Applebees

Came here for dinner with my girlfriend. Customer service was nothing special, a lot of the employee's just acted like they had to be there or their mom would kick them out. Our waitress was pretty nice though, she was fascinated by my tattoos and wanted to show another waitress.

So we order our drinks, it took about 10 minutes for us to receive them after ordering them. When we finally get them we were ready to order. We ordered the '2 for 20' 9oz steaks with only broccoli and mashed potatoes, cooked medium-rare. Took about another 10 minutes to get our appetizer we order (spicy boneless wings). 10 minutes after that, the manager runs our food out to our table & asks us to cut them to make sure they were cooked right. The food was perfect, as good as it's going to get for Applebee's standards. Steak was juicy, broccoli was well cooked and mashed potatoes were warm and tasty.

So overall our experience there was pretty good. Will definitely be coming back & would recommend this place.

This particular Applebees was great a while back.  Don't know what happened.  Took my wife and son on a Friday afternoon.  The first thing I noticed was that there was no one to open the second door on my way in - which is something I got used to.  Then, once we were inside, we literally stood there - just inside the door - waiting and waiting before anyone greeted us.  I should note that after standing there for five minutes, we seated ourselves at a nearby booth.  So, after waiting a total of eleven minutes to talk to an employee, a waitress walked up and apologized for the wait.  She told us that she was busy outside with a customer who was picking up food in the parking lot.  I asked why there wasn't a greeter inside and she said that they had been cutting back on labor.  Food wasn't what it usually is.  I ordered the quesadilla burger and the meat tasted dry and the tortilla was too hard..  My wife and son got the 2 for 20 deal.  My wifes Bourbon Street Chicken and Shrimp was a big disappointment to her because the chicken was overly blackened.  I sat and watched her use a spoon to scrape off some of that burned meat.  My son's Three Cheese Chicken Penne was the only plate that got a solid rating.  He said it tasted pretty good.  I asked the waitress if we could speak with the manager before paying and she said she would ask her to come.  We waited and waited.  She never came and I was upset to the point that I decided to leave things "as is."  Just as we were leaving after paying, we saw someone we think was the manager who was dressed differently wave us goodbye.  I told my wife that It'd be a long time 'til I give this place another chance.

Came out to visit a friend and this was the restaurant of choice.  Very loud and packed for a Sunday night - but it was good.  Waitress was fast and quick with service and refills :)