Applebee's Neighborhood Grill & Bar

Food (lemon shrimp fettuccine) 4 stars - 5 with just a few more shrimp added; theyre not that big. Having to go to bar to get my Pepsi refilled 0 stars. Pet peeve? Yes! Unreasonable when server has two tables? No! When I was at the bar I noticed my server and 3-4
others laughing it up in a booth. No apologies from her (Kelly) - totally ridiculous. Manager made it right with a phone call. Will revisit and hope changes are made!

After having a really bad evening at Applebees in Pewaukee and Menomonee Falls, I contacted their corporate headquarters online and left them a comment about my service. The next day, I was contacted by the manager of the Pewaukee location and asked about my service the day prior. I told him what happened, and unfortunately could not remember my servers name (it's important for them to have names, people, but me, like a dummy,  could not remember), and he apologized for giving us bad service. He also very generously offered us a voucher for 2 free entrees, and invited us back for another try. I received the voucher about a day later, and we went back last weekend. The food and service was excellent, even before I showed them the voucher, so I am honestly feeling much better about this place. It could have just been a bad night the first time, or bad employees, but the whole place seemed much more business-like and the food was even presented and made better than the time before. Hats off to Applebees in Pewaukee for making corrections - I will gladly be back in the future!

Great service and friendly staff! Plus it was newly remodeled and looks amazing at night!