Boisset Taste of Terroir

I wish I could write about how the wine tasted, but we were never greeted and seated.  After walking in and waiting to be acknowledged, I noticed the guy on the floor was trying to sell a wine club to a couple seated at the table.  Wine club=money so I was patient, and we just hung out and observed the room.  After about 5 minutes of him talking with them (but glancing at us and saying nothing) I was getting a little irked.  Just say "hi, I'll be right with you!"  But the real kicker was when a group of 5 guys walks in after us, goes up to the counter and then the server immediately says hi and "how can I help you?"  That was it...to be completely ignored, and purposefully acknowledging and helping a group that walked in after us?  Forget it--hospitality 101.  What a joke--we turned around and walked out.  Until this guy is gone or gets some serious training I won't set foot back in this place.

We'd been in before and I was looking forward to tasting (and purchasing) some cremant. The tasting room chap was nice enough and we bought two bottles--and yet still got charged the $18 tasting fee (thank God we had a two-for-one coupon). Really? JCB I know that you have your Napa wineries now, and that is how it is done on the other side of the mountains, but this is Sonoma. And we bought two bottles.  Unfortunately, we won't be back. There are other places that are more deserving of our $$$.

while it's a great atmosphere, the service was incredibly rude. after buying a bottle (yes, buying a bottle, spending money, mind you), the server made a rude comment that would have been better left unsaid. if you work with customers, watch your mouth.