I have eaten here many times. Â I have always overlooked the cleanliness issue because the food was very good. Â Today, I ordered lunch to go. Â When I got about halfway through my little cup of corn, I found a buttered fly. Â Yum. Â So, I went up there. Â The manager was rude to me before I even got to the counter. Â She was checking out other customers and I had no intent of making of a scene. Â So, when she asked me what the problem was, I politely said I would wait my turn. Â She asked twice more and got the same response. Â When it was my turn, I simply opened the container and showed her the bug. Â She promptly took the little bowl and threw it in the trash. Â She then told me there was nothing she could do because I had already eaten some of it. Â I was obviously shocked. Â I asked how she would react in the same situation. Â Nothing. Â Things got heated from there. Â Thankfully, a gentleman who works there came over to try to resolve the situation. Â She went to the back to call the owner. Â He was extremely nice and tried to accommodate me. Â The manager came back and said she would give me half off. Â At this point, I said forget it. Â I didn't want anything from them and would not be back. Â The guy then got on the phone with the owner. Â Turns out, that manager had said that I had eaten ALL of my food and then brought in a fly. Â He made it very clear that was not even close to the truth. Â The manager then completely changed her obnoxious tone. Â She said that since she wanted me to be happy, she was going to refund my entire check. Â Gee, thanks. Â Serious props to the helpful guy. Â Wish I knew your name to give you full credit. Â You should get a new job where they will appreciate your awesome attitude.
Review Source:Seriously I have no idea what the other reviewers are talking about? This place is soooo good! Loved the western theme! Such a cute restaurant!! Â We stopped here on the way to Austin and had the catfish and burgers. Seriously juicy burgers and the catfish was to die for! We will defffffff be back
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