Buffalo Wild Wings

My wife and I came here for a snack on Friday night. We both had mild wings. Mine were great, but hers were way too spicy for her.; Her mistake was she said nothing but ate the wings anyway. Our server, Ebony, was really good and attentive. She brought the issue to the managers attention, who followed-up immediately. As my wife didn't want anymore wings the manager (Lauren is her name) had a to go order prepared for my wife and expressed her sincere apologies. I maintain that a good place shows its worth when things go bad This alone sets this place above many others I've been to. After reading the reviews, I found none of them to be the case tonight.

You first walk in and it covers the "chain" BWW atmosphere... TV's and Wings! Now you meet the hostess (nice, but could have used a more sincere greetings - the place was empty on a Saturday Night 8-9pm). She shows up to our table and then becomes this espionage spy who is over looking her shoulder while trying to explain to us a "anonymous survey" which can turn into $3 off our total for the night (it covered all the usual waitor/waitress formality). Once we laughed that off we were then greeted by our waitress Jasmin whom took our drinks. The tables were disgustingly sticky, good thing we had Baby Wipes (perk of rolling with a baby)...

Now the menu - You come here for the wings which ranges from mild to HOT! and my wife is all about the mild and i'm in the middle ranges... So we went with Mild/Teriyaki/Medium... Only to return the Teriyaki. IT WAS HORRIBLE!!! Its like they just open up a bottle of really bad Teriyaki sauce and daused the wings in them... NO BUENO! Got our waitress to return the Teriyaki wings and brought out Honey BBQ... Which was a MAJOR improvement over the Teriyaki.

We go through our meal enjoying some NBA playoff action (again, it was empty??? NASCAR All-Star Race, NBA Playoff, and MLB action...) and paid off our total while we discreatly gave our "anonymous survey" back filled with all the truth!

Run of the mill Wing shack here... Will be going back for a UFC fight and see if they can mustard up a decent gathering...

we came here after having a really great experience at another wing place and hoping to be able to compare/contrast... and the clear winner is NOT bw3.

first, we waited close to 15 minutes for someone to even approach the table to get drink orders.
we selected our wings and the veggie boat but we weren't informed that veggies come with the wings, so we had a ton of veggies... and not enough ranch for 3 orders of wings and 2 loads of veggies. we could have asked for more if the waitress ever came back. we sat there for another 10-15 after finishing eating waiting for our server to return. when she did, she then had to go back to get the check. another 10 minutes. after giving her the credit card she just didn't return to the table. we eventually hunted her down and she said "oh, i thought you left" even though she still had our card and we never signed the check. not a single apology from her.
seriously, the worst service i have ever had.

oh, and the "hot bbq sauce" is barely zingy (expecting a mouth of fire since there are only a few ranked hotter than that). it's more like tabasco + mild bbq sauce.

epic fail. will not return.