Buffalo Wild Wings

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  Went in expecting average service like we receive pretty much everywhere else in town but actually got some of the best service we've had in Jackson at the bar here. Hunter and Nate were both super attentive, on top of everything, knowledgeable, and friendly. You could tell they enjoyed their jobs. Everyone else we dealt with from the hosts at the front to the waitress that brought our food were very helpful and friendly as well. The food was really good too. I was impressed and pleasantly surprised with the whole experience. Thanks guys! We'll be back for sure.

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  Posted on 05.17.13 Emily T.

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  Worst restaurant experience I've had in awhile. Waited 20 minutes for our table of 8 to be visited by our waiter for the first time, who told us to wait some more. Meanwhile, other large tables were seated, and had already been waited on. Finally, when our waiter did come to our table, he took our drink order with our food order and left for another 10 minutes before returning with drinks. After a pretty long wait, our food finally arrived at two separate time from two separate waiters, who had messed up four burger orders at our table and forgotten sides. Drinks were left unfilled during the meal and we were only checked on once before finally having to ask for our checks. He came back to take the money, only picked up two checks, and was gone for another 15 minutes. By this time we had been there 2 hours. Waiter returns to tell us there is a problem with getting change and it will take even longer. Finally, after another 10 minute wait wherein he collected the other checks and got the two precious checks their change, we were told we would have to come to the "to go" orders counter to get our change, where our party had to line up single file and receive our money. The waiter apologized several times, but this is not the first time I have received terrible service at this location. I will not be going back. The staff tries to serve too many tables at once with too few staff. The manger was fielding other complaints throughout the restaurant so we weren't the only ones having bad service. I do not recommend this location, even though our food was good, because of service alone.

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  Posted on 04.08.13 Marty E.

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  Burger was old, cold & not fit to eat, even after having remade. Onion rings were standard & on the greasy side. Wings were tough, not fresh & & no where near hot. Manager cooked fresh ones, but they were still tough. How do you make a wing tough?  Sad too because the sauces had great flavor. The wings could have been good. Best wings in Jackson are at Picassos.

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  Posted on 10.10.12 Missy E.

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