I have mixed feelings about this place. The food is fine and it's a good place to drink but the service is terrible. They seem understaffed at times and most of the server's aren't that attentive even when its well staffed. I use to be a big fan of this place but as time has went on the service has gone hill and now I'm coming to it less.
Review Source:I eat at this chain all over the country. Tonight was the worst food/experience I have every had. They got my order all wrong and the bartender who is my waitress seems to not mind that I have been waiting 30 minutes for a grilled chicken sandwich. I point out that 1. my beer is empty, 2. There is no hot sauce or cheese on this sandwich as we discussed. Before I could tell her the chicken would have broken all my teeth she walks off to get the missing sauce and cheese.....Then I ask to see the manager when the second attempt at my food comes out wrong as well. I then realize the manager had been sitting 2 people away from me at the bar the entire time. The men on either side of me got the wrong wings. Sure she comped our food but come on lady! You are letting your staff disgrace the BW3 name! Then I waited 20 minutes for my check. There was about 10 servers for the dinning room, 3 bartenders and about maybe 15 customers.
Review Source:If you're looking for a loud, lively atmosphere, then come here. The food was good, but the people at the next table felt like they were part of ours! Â We could hear their conversation, they were so close. Â I think they need to remove a few tables so you can at least walk in between the chairs!!
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