Buffalo Wild Wings

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  Dry wings is what we go there for.  The dry BBQ wings have that sweet, spicy mix that both my wife and I enjoy very much.
  
  It's a fun sports bar atmosphere with tv's and games everywhere.

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  Posted on 09.18.12 Daniel M.

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  Buffalo Wild Wings is a great place. I've gone to many different locations over the last few years. This location is by far the worst as far as service goes. If you want to be waiting FOREVER to get anything, go here. The servers don't seem to care at all. Maybe they need new management there, because I have never been to a BWW that had service even half as bad as this one, and I have tons of experience with BWW. I'm giving them one more chance, and I will talk to a manager, again... After that, a letter to corporate may be what it takes. If Buffalo Wild Wings starts closing down some locations, I bet this will be one of the first to go. I recommend to all that work there that you try to do your job well. If you don't like working there go somewhere else, it's a rough economy and there are plenty of people that would be thrilled to have your job, and do it better.

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  Posted on 08.29.12 Rob F.

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  It takes guts to bring a chicken wing joint from out west somewhere and open it  in Buffalo. They didn't really get 'hot extra crispy' when i ordered it, but it worked out just the same. Lots of tv's for sports fans. Every sport  was airing in every direction.
  
  They get 4 stars for three reasons:
  First, the food was no where near as bad as I expected. The wings, though small in size for around here, were pretty good. The hot sauce was hot sauce and they tasted like Buffalo chicken wings. The burger was a big patty and small bun and actually pretty tasty. The onion rings were really good. I will go back. The kids had chicken things and no complaints on those either.
  Secondly, the service. You don't get good service in the Falls. Period. You get attitude. Especially the franchise joints and chain restaurants. In this case however, all the staff were polite, friendly and attentive. They must have bussed them in from PA or across the river from Canada.
  Lastly, the mens room had one broken dispenser and the other was empty. I mentioned this in passing to the hostess on the way back to my seat. As I sat there I thought - I wonder if she did anything about it. So 10 min later I went back and sure enough the broken one was fixed and the empty one replenished.
  So they get marks for reasonable food and really well trained staff.

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  Posted on 03.13.12 Ed W.

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  My mother and I went here for dinner tonight and we were very disappointed.   Don't ask me why we chose this place.  I should have known better.  But, I did. My parents live in Niagara Wheatfield so they go here a lot for Sabres games and chicken wings which they usually enjoy.  My mother talked up these salt and vinegar wings, which we ordered tonight.  Before I get into that, let me start from the beginning.  The server was okay.  He greeted us and asked us for our drink order, and I ordered a beer.  He heard me incorrectly and thankfully asked me to repeat it.  It turned out they didn't have the beer though and he had to come back, and I had to order something else.  I almost forgot to mention how he snatched the beer menu out of my hand while I was reading it to show my mother the draft beer list when she asked their selection.  The servers here do not seem to be very knowledgable about their beers, and this is something I feel they should know like the back of their hand whether or not there is a list on a menu.  I used to be a server, and it was very important to be able to tell a customer the selections (or at least some).  When my parents went here for the first time, the server that they had did not know what "draft beer" was.  She was new, but come on!  
  
  Anyway, we ordered our food; the wings (47 cents each on Tuesday), some fries, and a salad.  And...It took FOREVER.  I had a time constraint and was getting a little nervous because even our salads didn't come out.  The server did stop by and said that our food would be right out; however, it still never came after approx. 10 more minutes.  Finally, it arrived; the fries were cold and soggy, the wings we not crispy (we ordered them that way), and I was actually grossed out.   The ones we ordered medium didn't come with blue cheese and carrots & celery.  When we asked why, the server said that you pay extra for it on 47 cent wing night.  OK....?  SO!  The manager was doing her rounds and she stopped by our table.  She asked how we were doing, and we couldn't lie.  We complained, unfortunately, something I hate to do, and she totally understood.  She explained how they were short staffed in the kitchen, and how many customers suffered, including us.  She got us a new order of fries and took care of our entire bill.  This was redeeming on the restaurant's part.  Being a chain/corporation, this place can do stuff like that no problem, and because she did, it made us feel a little better.  We were not looking for a free meal though, and I doubt that next time I have to choose a place to eat out at in Niagara Falls with my parents, that I will not chose Wild Wings.  I also want to add that a previous time my parents dined there, they waited for their food for a very long time, only to discover their server never put their order in.  
  
  Because our bill was taken care of by the restaurant, we did not have any way of leaving a tip because we only had credit cards with us.  I felt terrible not tipping our server, and I would have stopped for cash at an ATM, but I had somewhere to be and I was already late.  The whole thing was a disaster.  A series of unfortunate events.

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  Posted on 03.13.12 Amanda A.

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