I'm BWubs obsessed, however this location needs work... badly... Ive been to this location twice, first time in a group of 5, we waited for 20 minutes to only be told by the waiter we needed to wait longer because a group of 12 (which came in after us) needed to be served first, needless to say we left. Never receiving any service.. Went back about 2 months later with just my boyfriend we waited about 20 minutes for a server to come greet us, however she did apologize for the wait, she was not informed she had an additional take (all right, Ill take it) after that she placed our order and gave us 25% off of our bill for not greeting us right away (AWESOME!) but after that she had disappeared..never got a drink refill... hows the food... nada. At the end of the night she did ask if we needed a box and would like drinks to go (once again, brownie point earned) However, it shouldnt be such a jump in customer service. I would definitely not go here if i wasnt in the mood to wait or had plans for the day
Review Source:Great hangout spot for ASU students, especially for a big game or a UFC card.
Service is hit and miss. Some days you'll get a cute waitress who makes sure you're always comfortable, and then there are days where you get a waitress who takes long on your food, yet tries to close your tab quickly even while you're in the middle of watching a game. Wish it could be consistent.
Service is getting bad after a couple years. Relatively been ignored multiple visits, and have never been offered a water refill after the glass being empty for 20 minutes. The food's still good, but I take back what I said of relatively good service. Depending on the night I wouldn't expect much...
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