When we have actually eaten in the restaurant the service has always been prompt and food exactly as I ordered it.
However when I order to-go it is hit or miss. Â Sometimes there is a long wait to get the food, twice it has been incorrect, and so I always check my food before I leave.
I love the 2 for $20 menu.
This is a great place for lunch.  If you look on the back of the menu, they have  daily m-f specials starting at $6.  You can get a small pizza and soup or salad for that price.  It is excellent!  Also, 2 for 1 domestic drafts.  You can't beat it.  There are several specials, so check out the back of the menu for lunch.  I like all the booths as well.  The potato soup is awesome.  One thing that makes me want to come back is the freshness of the bread.  It is always good.  Service is excellent.  Everyone is always pleasant, and they even open the door when you come in!
Review Source:This is an excellent place for a quick, easy dinner with the kids. The children's menu isn't anything special - not particularly healthy. However, the kids will be happy with the choices, and any parent knows that is a benefit! Its also OK if the children are loud, climbing about and generally carrying on... which parents also know is part of the territory. Generally the parents can eat something that isn't to chocked with calories, if you choose carefully. So overall, its a comfortable place for a quick dinner with the kids. Yea for that! It definitely has its place.
Review Source:Laughing that the other reviewer had a bad experience here. Â Let's face it; sure we expect to eat good food when we go out, but it's Chili's. Â You pretty much know what you're in for: it is usually pretty good, and if something comes out wrong the manager always offers to take care of it. Â Justin, our favorite server at the Lafayette spot, and us were just taking about this today...he hopes his customer's have a good experience, but it's Chili's...you pretty much know what you're in for. Â We go to Chili's because: A) the food is decent and we pretty much know what we're in for, B) it's real close to our house, and C) we are fortunate to have a server like Justin. Â We walk in, sit in the bar area, and bang...coors light, pinot grigio, shirley temple, and chocolate milk show up. Â He knows what we want and gets it before we have to ask. Â Is that the same experience that everyone has here? Â Probably not, but we live in Lafayette, Chili's ranks pretty high for culinary choices in the area, and if we wanted primo food we would be going to Boulder or Denver. Â We do tend to avoid the dining room here, but it's only because if we're there having a cocktail, eating, and the kids are occupied by iPads, we can watch sports, laugh at people thinking they are having a serious experience in the dining room, and Justin only works in the bar. Â So don't kid yourself...if it's date night, kids are at grandma's, and love is in the air...don't go to this or any Chili's. Â But if it's "what do you wanna eat?"..."I dunno whaddayou wanna eat?"...come eat here, sit in the bar, drink a beer, watch NBA, and just deal with it because you pretty much know what you're in for.
By the way I give it 4 stars for convenience, location, staff, and (oh yeah) the triple dipper. Â If their fries weren't so salty it would be a 5, but I complained and got them for free (just kidding)
It is with a heavy heart that I bow my head and register here for all of posterity that I once again "dined" at this bastion of mediocrity. In my defense, a well meaning but quite clueless relative gave my wife and I a gift card for Christmas, and I cannot in good conscience let such a gift go unused.
I suppose if I am being completely honest that Chili's adequately executes their assigned duties of churning out massively over sized portions of "comfort food". Nothing is bad perse, its just such a gut bomb that I always leave feeling not-so-hot. Moreover, the dining experience, and specifically the bar, are so corporate cookie cutter style that it makes me a little sick. The employees are forced to do these silly chants before their shifts in an effort to get them jazzed up to sell more. In reality, it helps no one. The bar serves jigger poured 1 oz portions and charges the same or more than other bars charge for more "modern" IE stiffer drinks. The lights are WAY to bright. You feel like you are eating dinner in a tanning salon. The draft beer selection is certainly more corporate than one can reasonably expect from any restaurant in the microbrewery capitol of the country.
The queso dip is unbelievable. I would eat it cold. Out of a dumpster. Behind a hospital.
I will probably be back next year to redeem my aunt and uncle's gift card. Most likely not before