Cleats

This place is strange and kind of on the run down side, but I'm still going to give it the "A-OK" rating. For drinks that is. Basically all Cleats are not created equal is the lesson to take away from this review. I've had a party at the Cleats in Strongsville before and this one is completely different. I've been here before though and must say I think it has kind of not been taken care of well as of late. It is much smaller than its Strongsville sister and there is no party room. Being in here definitely did not feel like you were in Westlake, let's just say that. The bar service was not very attentive (i.e., pouring the wrong drink) although the girl did seem to know a lot of the customers and after awhile did warm up to you. At $2.75 a bottle though you can't really complain.

I lived in North Royalton and loved going to Cleats for wings and food.  When I moved closer to the one in Westlake I went there with my boyfriend (now, It had been a couple years since I had been to that location) and I was really disappointed.  I was looking forward to impressing him with these awesome wings, but they were just mediocre. Maybe about 4-5 months ago I wanted to give them another shot.  Well this time was even worse.  The service wasn't really good which resulted in a not good tip for the server (he was the first problem), second problem was the smell of sewage.  Third, - once again the food was not good - this time worse.  The fries were oily and beer was warm. Then after we left and I checked my bank statement I was charged an extra dollar or 2 added on.  I couldn't have been that intoxicated so apparently the server thought he wasn't getting enough.  I think it is the last time I will ever go to that location.  The experience was "shitty" all around.

What would I like to say about Cleats? Nothing good. This was my boyfriend's favorite local bar/restaurant when I moved here 9 months ago. The quality has decreased exponentially since last summer. The food is bad, and the newer management/staff is worse. We've stayed away recently because the last time my boyfriend went, the manager was so busy flirting with the staff that nobody bothered to serve him, even though they acknowledged he was there. Tonight when he wanted to go, I suggested that we go somewhere else because he would be disappointed. We ordered, and everything was okay until he went to the bathroom. There was literally dried excrement all over the men's room. The manager was sitting at the bar chatting. We canceled our order and will not be back. At least Cleats is dependable in its disappointment.