1st let me say that this is a combination of a few visits .
I've eaten there at the bar on my own and have found warm and friendly  atmosphere. Food has been good at a fair price. However the last two visits in the dining room with my wife have been identical and poor experiences.
Both times dining room was busy. food ordered was simple, chicken tenders, mushroom caps, salads with the most extensive item walleye, fried. Both meals took 75mins to be served.
1st time excuse, waitress shift change, ticket lost. Got free apps
2nd time they were breaking in a new cook, ALONE ! Free Apps
Only so many times.
My assessment, not enough waitstaff for the crowd, Something is wrong in the kitchen, management is scimping.
In both cases the waitresses apologized profusely, this appeared not their fault.
My wife refuses to return. A shame a neighborhood icon is failing their standards.