Good sandwiches, but terrible service. I placed a carry out order at 7:04pm. I was told it would take ten minutes to be ready. I got there at 7:15pm and paid at7:20pm. Â At 7:25 I finally asked the manager the status of my order and what the hold up was since it had been 20 minutes since I had placed my order. She replied and said that after I had placed my order that they got slammed and my order would be up in a couple more minutes. No apologies or anything. Â There were six people working the line and a cashier. The cashier wasn't doing anything. I finally received my sandwich at 7:29, 25 minutes after I placed my order. In my opinion that is too long for a sandwich to be made.
Review Source:I'm VERY glad this place opened up around this intersection. Â To be completely honest, this intersection in Chandler/Gilbert is the least attractive to me as an eater/foodie... I've tried EVERY eating place at this intersection and the few we ever return to (though not lately since I prefer to just cook my own foodie obsessions at home) are not even anything special.
Having said that, I have eaten here maybe 2 or 3 times already (during the weekend, when momma doesn't feel like cooking so much) and I REALLY love their Italian sandwich... like, I've craved it very often since having it the first time. Â It is warm/toasted, plenty of Italian meats (though I do suggest if you don't like the sweetness of their honey ham, you can have them add less and more of another italian meat.. which they gladly do).. and I love biting in to the crispy yet soft bread and getting melted mayo and italian meat juice all over my face :P Â It is the stuff of cravings for me.
The staff here is friendly, chipper, nice... they have a bajillion soda selections (though I don't drink soda.. haven't for years...) and you can donate a bit of your bill to the local Fire Station.
I definitely return here.
Maybe it was all the hype, maybe it was the high prices, or maybe it just wasn't that good. Â I dunno, I suppose that I have high standards when it comes to a sandwich - and in all my years this is the 1st Italian sandwich I've ever had that just overwhelmed me with sweetness (for the record, NOT a flavor most want on a sandwich not involving peanut butter or Nutella). Â I'm guessing it was the mustard that caused the sweet flavor - taking that off might improve the whole thing greatly - but it was also soggy by the time I got home. Â
Major points for the modern age Coke machine (with a gajillion flavor combinations) but that's not enough to woo me. Â It's a good idea to steam your meats and cheeses, I imagine that does change the flavor profile a bit, but not enough to charge me ten bucks for a soggy / sweet footlong. Â I might be back, but mostly for the freakin' cool soda machine.
Until they can be beaten, Jersey Mikes still takes the pickle for one of the best sandwich franchises ever.
I ordered 7 sandwiches and several other items. Â Everything was ready and bagged when I arrived. Â When I got to the office to and distributed the sandwiches, I noticed there was a sandwich missing. Â
The first person wanted me to drive back to their store to pick up the sandwich. Â When I told him I was going to drive back to their store because of their mistake, he transferred me to a manager. Â
The manager took control of the situation and said she would deliver the sandwich. Â
Better late than never.
New location, so I'm giving them the benefit of the doubt when it comes to speed. Â SO SLOW!! Â The sandwiches taste great and really fresh, but be prepared to wait quite awhile during peak times. Â Pricing is fair, and I LOVE the Coca Cola Freestyle pop machine they have there, which dispenses around 21 different brands of pop, each with 2-7 different flavors per brand. Â 7 flavors of Fanta and 4 flavors of Mello Yello? Â Who knew! Â Plenty of indoor seating, with some outdoor seating as well. Â Parking kind of sucks because there's only about 7 spots directly outside the restaurant...so get used to parking by McDonalds and walking over.
Ok, back to the wait times. Â I have been there twice. Â The first time was only a couple days after they first opened their doors for business, and I waited in line about 5 minutes and it took 10-15 minutes to get my sandwich after paying for it. Â At that time(roughly 3pm on a weekday), there wasn't many people there, so I was a little concerned about how long my sandwich took. Â Today was my second time there, and this time I was there at the peak of lunch hour(12:15 on a weekday). Â The place was packed with people and the line was long enough to span the entire front counter area. Â The line seemed to be moving along ok, and within about 5-7 minutes I was placing my order. Â This is where you thank me for telling you to bring your smartphone with you. Â I waited a solid 20 minutes to get my sandwich today, and that's after I the initial wait to place the order. Â I'm not sure if there is any prioritization on "to go" orders, or if they just made first in first out, but there was a pretty big group of us waiting in the corner for our to-go orders. Â Now I understand why they have a sign in there that says, "Save time, order online ahead of time!". Â I will test that out on my next visit.
Overall, good place to get a fresh sandwich. Â The Steak & Cheese and Meatball sandwiches are pretty good, and the New York Steamer is a good choice if you like beef brisket with with pastrami. Â I'll be back, but next time I will try to avoid the busy times of the work day.
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