Fleming's Prime Steakhouse & Wine Bar

This place gets one star because of the service expected for these prices and the service and food received. We had a dining credit through an email and a gift card given by flemings from a previous birthday visit. Called ahead to make sure that we could use both together. This was my first visit and my boyfriend's second. Will not be going back!! The waitress spent most at her time at the table next to us and was not very personable at all. I work in a restaurant, so I don't expect her to kiss my feet but at least try to be a little less cold when I am paying 40 for a steak (not including a side). Bad service can ruin the whole meal. Our drinks were often empty, the bread that they serve while the spreads are very good, you need superman strength to cut through the crust on the bottom (with a steak knife). I had the filet and salmon from the two course summer menu. My steak was tasty, but as soon as I got to the thicker part of my salmon, I could tell right away that it was undercooked. Let the waitress know and instead of letting me finish my steak, she took the whole plate and I sat there watching my boyfriend eat his steak. To make up for it the manager offered a free dessert, now who will make up for our server's crappy attitude????  When we tried to pay, our server informed us that we could not use two promotions together, and I told her that I called ahead of time. She had to check with the manager, came back to the table for the check and I asked what the manager said "Oh I forgot to ask him, hold on". Really it was a Monday night not busy at all. Manager said he would honor it this one time, I informed our server to tell the hostess about their policies. You are paying a champagne budget and getting Mcdonalds service. If you want better food and service for your money go to The Yard House in Westgate.

I've been to this place twice now and the first time was great food was awesome and service was excellent but the second time we went it was one of the worst experiences I've had at a restraunt  the food was great again but the service was horrible our waitress was busy talking to other people and our drinks were empty most of the night and my girlfriends salmon was under cooked and all we got was attitude from our server I think that for the price you pay you should be getting great food and great service every time.

We took our daughter out for her 21st birthday and we were all treated like royalty. Everyone greeted her with a 'Happy Birthday' - she received a gift card and box of truffles with a candle. We all felt very special. Now to the meal - OMG - my husband and I ordered the steak - it was cooked beyond perfect. The filet was so tender I didn't need a knife to cut it. Our daughter (a picky eater) had the swordfish - which was the first time she had tried it - and LOVED it. The green beans were wonderful too. For desert - which we hardly ever get - we decided on the chocolate lava cake. There are no words...that cake is AMAZING!!!
Our waitress - Tiffany - was excellent. She even offered me a black cloth napkin - instead of the white - because I was wearing black pants and she didn't want white fuzz on my black pants...talk about paying attention to detail!! We didn't feel rushed at all, she answered our questions about the meal.
We will definately be going back again. Although it is expensive - it was so worth the trip for a birthday dinner.