NEVER go here. We waited two hours to be seated when we were told 45 minutes and were assured we were the next table three times. Right after we were seated in a small room off the bar a baseball team of kids (probably 10-12 years old) and all their parents, that definitely weren't there when we sat down might I add, were seated right behind us. They screamed across the room the entire time we were there even after we complained to the manager and she said something to them twice, but all she said was "you guys are being a little loud". I have lots of little kids in my family and kids don't bother me in the least, be we couldn't even have a conversation. I got a burger that was supposed to be medium rare but was definitely well done, even though it had a medium rare plastic sticker thing (sorry I don't know what it's called) in the burger. All of our food was terrible, but our waitress was very nice. However, she only checked on us four times in the two and a half hours we were at our table. She was very apologetic about the noise situation but the manager seemed to care less. On top of everything, they went ahead and added the gratuity to our bill even though we were dissatisfied. I was having a really good time with my nieces, showing them the gators and playing some games, but our experience changed as soon as we sat down. Not to mention, we now have two five year olds and a three year old running around talking about fudpuckers and saying "puck you" and all the other not-so-clever sayings they have all over the walls and their t-shirts. Terrible place, terrible service, terrible food.....please avoid giving this place any of your business.
Review Source:Run! Don't go!! Gators are neat but you can enjoy those without eating and I would suggest that. Worst service ever! First we waited a hour to be seated but we expected that coming in, then once we got seated we ordered our drinks and appetizer we waited about 10 minutes for our drinks and our waitress took our food order at that time, then 30 minutes later we were informed that the computers went down and it'd be a few more minutes. During that time, we never received our app or got any refills, our waitress just completely disappeared and finally another guy came by and refilled our drinks. Our salads came out 40 minutes after we ordered, we never received our appetizer, and our food was 1 hour and 10 minutes later. Food was okay nothing great. Horrible experience won't be back!! No apologies just didn't care!
Review Source:There are so many things that this restaurant does right. Â First, the gators. Â Wait what? Â Gators. Â Yup. Â Yes it was sort of disappointing that they were small ones. Â But they made up for it by having a giant statue of a gator that you can take photos next to. Â So that made up for it all. Â Remember, it's not always about the size. Â Sometimes, it's about whether you can take a photo next to a fake one.
The food: Â my burger sort of sucked. Â But the friend got a fish sandwich, the pucker special or whatever, and thoroughly enjoyed it. Â I say it was worth it because of all the colored walls and furniture inside. Â Ahh, the colors. Â And our server was friendly in a you can't go wrong kind of way. Â He did lead me astray by recommending the burger. Â Asshole. Â But all is forgiven once I spot the fake gators available for photo ops.
Recently checked out the alligator exhibit part of the restaurant and the arcade next door. Not bad! It definitely hit the geek in me by asking the people taking care of the alligators all sorts of nerdy questions, they were more than friendly and informative, humoring this short filipino person. They offer $3 for alligator bait for about 4pieces of fish, we didn't feed them because they don't eat too much when the weathers cold so we didn't chance it, they also sell alligator toys/memorabilia for really cheap, I bought my little guy a small alligator toy that roars for $2. Also, they have pictures they take that you can purchase of course and a small very graffitied playground on the second level for the kids to play in. For some reason the entire place is littered with scribbles of guests before you, I know it's probably a gimmick thing but it doesn't make it visually appealing to me. What I also noticed in the lower level is the bar which looks like it might be a good spot if you were drunk. Its a cute spot.
Review Source:Michael, our server, was meant for this job! He MADE the dining experience. He was the only waiter in our section, but juggled all of his customers with little effort. The menu was in the form of a newspaper, and super fun and creative. The $2, $3, and $4 appetizers are a great deal. Everything came out hot and relatively quickly. There is something about the seasoning on the fries that make them irresistible. All condiments are conveniently located on the table.
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