I have dinned at this restaurant a number of times and up until tonight I really enjoyed it. Tonight I was quoted a 5-10 min. wait time, which was 30+ min. The waiting area had a bicycle blocking a bench that was desperately needed to seat customers as they waited for a table. Â When we were escorted to our table, there were 4 of 5 empty booths. Don't understand the wait time...? I ordered Spaghetti with Clams (which I have ordered a number of times before) the pasta was under cooked and it had no sauce. I mentioned this to my waitress, at which point I was told, this is how the dish is prepared (no offer to fix the problem). The clams were good, so I ate them. I finished with 80% of the food still on the plate, the waitress asked if I wanted a box, I said no (no offer to fix the problem). Bottom line, every restaurant has off nights and busy nights, however, NEVER try to convince your customer that they are wrong and ALWAYS make an offer to fix the problem. This will be the last $100 bill you receive from me. BTW: there is a great outlet for free consulting for restaurant owners, it's call Restaurant Impossible on Food Network, I suggest the owners of Garlini's watch it. One day there will be no one in your waiting area and this will be the reason.
Review Source:This is one of our favorites. Â Good neapolitan style pizza (I think that's what it's called - the kind with thin crust and less grease). Â The style and atmosphere is dark and cozy and lively. Â A great place for a date or out with friends. Â Excellent flavor, good service, fresh food. Â The whole package.
Review Source: