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Reviews & Tips

  • 0

    If you've been to one HRC, you pretty much know the drill.  This one seemed a little more cramped than others I've been to.  We went around 2:00 p.m. on Tuesday, July 2nd and the place was hoppin.  No wait for a table, but a long wait to get to the hostess stand.  We told our server that we had an appointment at 5:00 and he made sure to get us in and out.

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  • 0

    How could a place just a few football fields away from one of the most famous natural wonder on earth look so... Crappy?  Niagara Falls, NY is abysmal.  There's a few businesses and a whole lot of empty, uninspiring buildings.  We were there for a show in the casino, which is the nicest looking building by far, and walked a few blocks to a nn-descript strip mall which houses the Hard Rock Cafe.  Inside is nice, like a normal Hard Rock.  The food and service were great.  Really enjoyed our time there and the meal.  But... It's such a sad looking place on the outside.

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  • 0

    good location, in walking distance to the falls.
    classic HRC menue
    friendly staff

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  • 0

    I had never been to a Hard Rock before going to this one, despite the fact that they're pretty much chains all over the place. The atmosphere was really cool, and I did enjoy the classic rock sort of feel it had to the place. I came while on a trip to Buffalo, with 5 other people. While we were eating, a guy came up to us and asked us if we wanted to request a song. Though the choice is limited (a Nirvana song one of my companions wanted to listen to was not on the list), a couple of people agreed on some songs and they were added to the queue. Sure enough, about 20 minutes later, they played the suggested songs. I thought that was a pretty cool touch.

    I didn't actually eat a lot here, but what I ate was pretty good. Probably around 3.5 stars, rather than 4. We ordered the Hard Rock Nachos, which had cheese and beans and jalapenos. and I liked those. But I ended up just splitting a a Caesar Salad with Grilled Shrimp with one of my friends. I actually thought the salad was good. The croutons were crisp, the lettuce fresh, the dressing was on enough of the salad that I could taste it, but not drown in it. I thought the grilled shrimp was really good, as well.

    The price, however, is why I'd rate it 3 stars, rather than 4. The salad ended up being around $14. Just for a salad. I believe the Hard Rock Nachos were around $10. So, grossly overpriced food for the quality. It was good, but not $14 for a salad good. As for the service, it was good, though I can't recall anything about the waiter at all. The bathrooms were clean, and on a February night, the restaurant was virtually empty, so seating was a breeze. If the prices were more for what you get, then I would have gladly rated it higher, but as it were... 3 stars is all this place will get from me, despite the fact that I'd rate the food around 4.

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  • 0

    Wish I had checked out the reviews BEFORE I visited here.

    My companion and I waited 30 minutes for a table, even though I saw plenty of empty tables that needed to be bused -- that's right, it took nearly 30 minutes before a guy came out to clear the tables that were located near the entrance.

    Finally, we were seated in one of the back rooms. Leslie, our server was dour and perfunctory -- no enthusiasm or gusto for the job at all.

    The food was so-so -- for our appetizer, there were 5 small Santa Fe Spring rolls in lots of shredded lettuce and cilantro dressing -- hardly worth the $9.95 price tag.  The sirloin steak was teeny and it came with one scoop of garlicky mashed potatoes and plain, unseasoned broccoli -- dinner looked like a plate of hospital food. The vanilla milkshake -- $5.95 -- was thick but so small that it would have cost half the price anywhere else. The Mac & Cheese side dish, $4.95, was tasty but the portion size (one scoop) was far too small to justify the price.

    When the check came, I paid cash and Leslie shorted me on the change. Frankly, we felt shorted on the entire meal.  Never again.

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  • 0

    Q: How can you screw up nachos?
    A: By putting cheez whiz on them.

    (yeah, there was some actual cheddar melted on too, but still: a base layer of whiz eliminates any possibility of a good nacho experience.  I'm sure it's not the Niagara location's fault - just following orders from HQ and all that - but still...)

    If you have even the slightest interest in Indian food, there are a dozen fantastically better options in the neighborhood.  If you can't palate Indian, there's a TGI Friday's.  Suggest you try that instead.

    Also: one of the TVs was screwed up.  We didn't really need to see live footage of the Fleetwood Mac cover band that was playing in the other room, but a glitchy TV screen is distracting.

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  • 0

    U pay for atmosphere. All food is average. Desert is good. Try apple cobbler!

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  • 0

    Sick! My friend and I ordered steak and bbq ribs. Both were dry! The bill came upto $50. Very disappointed.

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  • 0

    $ Spendy meal of Mac n cheese for my family of 5 & food was nothing special.  Great location for tourists though (you can walk right across street from main parking lot @ falls park) and service/atmosphere were both good.

    Just on food it would get a two - the side caesar salads were wet & crutons lacked any greatness.  The much bally-hooed twisted mac was the same thing our kids got with some lame attempt at spice and very little chicken.

    The local draft beer was good though & as I said the service was good also - I tipped well and hey - it's cool for your kids to sit & listen to good music while learning a bit about Jimmy Hendrix, Prince and others from mom and dad.

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  • 0

    I didn't check out the food. Just came in for the store. Conveniently located right on the parking spot either right on the park or the one across from it. The place was packed when we went there so I guess its good. The staff were nice and the place is clean. I wish I could say more, but that's all there is to it. If you are a hard rock cafe fan like my mother, this place is 4 stars.

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  • 0

    The food wasn't too bad. The memorabilia that was scattered around the restaurant is what got my attention. The staff there was very friendly.

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  • 0

    I find it really sad the best meal of our trip was at hard rock cafe but it honestly was. I had the twisted mac, chicken & cheese which was different then I thought it'd be but different in that good amazing yummy way. my fiance also loved his yummy delicious burger and for his first hard rock experience it was a great time :) plus I now get to add another hurricane glass to my collection.

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  • 0

    Took a tour to Toronto and stayed at one of the hotels around this area. Decided to hit up HR Cafe.

    Live music on Fridays.

    I had the Legendary burger, salad, shake. 3.5/5.

    Nothing that outstanding but probably the best option around that area.

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  • 0

    Wanted to give this a fair shot and disregard the other reviews. It was one if my only options for a late meal. However, not so good. They forgot the main ingredients for my mojito. When I told my waitress, she explained that she made it herself - and that they don't allow her to use simple-syrup. Ouch. The chicken with pasta was passable for a stomach stand-in. But the sides were a bit like styrofoam peanuts without the visual appeal.  If you want a good (but expensive) meal, see my review of the Western Door steakhouse in the casino.

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  • 0

    Something for everybody whether you want a full meal or a satisfying appetizer I strongly suggest you save room for a dessert (love the mousse).

    Music is awesome and just next to the famous Niagara Falls, the people watching is spectacular!

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  • 0

    Hard Rock is Hard Rock. Food kinda pricey, but the burgers are good. However, I was seated when my husband was in the bathroom. When he came back, they told him that I was never sat down, and didn't know where I went, he went looking all over. Our waitress went on the hunt for me, and he showed up. The waitress on the hunt said that the hostesses, sat him, but he had actually asked to look around in hopes of finding me. Very disorganized at the front.

    But other wise a good place. We went there for new years, if you keep your receipt they take five bucks off per ticket at their club (25 down to 20). Up until about 10:45 NO ONE was on the dance floor. So that sucked, but other wise it was a cool place, they had a huge "disco ball" with tv's on it, and they let down balloons and confetti and opened the garage door facing the falls to see the fireworks. Very nice. If you show up early they give party favors, but I wouldn't let that lure you unless you wanna sit for close to two hours for anything to happen. (And we got up and danced by ourselves a few times) They play top 40 mixes. It was a good time in the end.

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  • 0

    I go to these places all over the country becasue I enjoy the artifacts and atmosphere. Sat at the bar on a lonely Wednesday night in December while on business in Niagra Falls. Very friendly (if not overly) at the reception. I ordered a Sam Adams on tap that tasted great but the glass was half filled with foam. Nice friendly batender did not get the memo on how to fill draft pints. No big deal.....the burger was good, really good, fries were cold. Ordered another Sam and had even more foam.

    All in all. I had a nice visit and enjoyed the music and videos while reading the Buffalo news.  They always play music that I love at these clubs, and that is not to be overlooked.

    The bartender was trying to give the couple next to me some kind of card that gives you a discount if you spend $200.00. I am glad he did not bother me with that. Beer was $5.50 ea. and the burger was $13.00. Quite pricey for a lonely wednesday night in Niagrea Falls in December. This was the smallest HRC that I have ever been to, but they still had some cool stuff on the walls. Place was very clean including the rest room. I would come back......

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  • 0

    Right in the middle of my dinner they started blaring ymca and all the workers jumped up on the stage which my table was at to dance. Other workers proceeded to start a cha cha line around the restaurant collecting all the obnoxious children. I was not amused and feel like some one should inform them they are not a chuck e cheese. Probably would have been better off eating at the food court that smelled like chemicals across the street.

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  • 0

    I actually had a really good meal here.

    Not usually a fan of this place, but went in after the concert they sponsered.  Seated immediately and the waiter was prompt and very personable and attentive.  I had a really good rootbeer float type drink made with coconut rum.

    The food was wonderful.  The brusetta was really good.  A bit loaded and messy, but so good.  I also had the chicken and mac and cheese.  It was really good.  The food was fresh, it had a nice bite to it and was just very tasty.

    Passed on the dessert, but it also looked wonderful.  We had went in earlier to the store section and the manager there was kind of a hipster d-bag, but the waitstaff made up for my lingering hatred of him.

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  • 0

    Decent for. a tourist town the nachos were good.  Service was slow but to be expected.

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  • 0

    In my experience, most tourist towns have at least one decent restaurant.  Apparently, Niagara Falls does not.  Despite reading all the horrifying reviews, I stopped here anyway, figuring there was no way Hard Rock could mess up a Caesar salad and veggie burger.  I was so wrong.

    I was in town alone so I sat at the bar.  I expected only the worst of service and my expectations were definitely met; I did not need to hear about the obnoxious bartender's sex life or her experiences with laser tattoo removal during the 45 minute wait for my meal.

    When my plate arrived, everything had a smell not unlike burning plastic.  The veggie burger and all of its toppings were burnt to a crisp.  The portabella mushroom was unrecognizable; it took some pretty intense neural connecting to remember that there was in fact a mushroom on the burger.  The Caesar salad was no more than a few chunks of romaine lettuce topped with two croutons.  Yes, two.  The only good thing about this meal was the dressing.

    So for $15 plus tip, I ate half a pile of garbage.

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  • 0

    Pretty good food, but quite expensive.  I guess you cannot expect much less from a Hardrock Cafe in Niagara Falls.  The barbecue chicken was nice, although it did not taste at all like it was cooked using mesquite wood.  I am from Texas, you cannot fool me!  The ranch beans.... just like the store-bought name brand; out of a can.  The only hightlight, was the coleslaw.  But at $18, I don't feel the lunch plate was worthy.

    fyi - I tried the local Canadian microbrew beer (forget the name) and it sucked!  It is ironic that the best beer in Canada is American beer.

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  • 0

    Stopped in here with my best friend for lunch after going to the American side of the falls. We each had burgers, and they were fairly good. Not out of this world, but definitely edible. Nice atmosphere, but there was practically no one there. It made for an enjoyable meal.

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  • 0

    We came in tired, hungry, and not expecting much given the terrible reviews written about this and all surrounding venues.  The Red whatever Inn had stopped seating at 9:30 and wouldnt seat us at 9:38. We left, very pleasantly surprised, full, and confused by the terrible reviews. To start, our server, Sarah, could not have been bubblier and more helpful. She thoughtfully made recommendations and alerted us to any variations specific to the place (medium burgers being served pink throughout for ex). My boyfriend's Red, White and Blue Burger was good. My Chicken Ceasar (w/o bacon) was solid tho a but heavy on dressing, and my mojito was awesome (thank you bartender-on-duty the night of 8/15/2010!!!).

    All around, this place is a solid pick for a simple dinner and a yummy drink.

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  • 0

    The food is HORRIBLE! Who can mess up all of my favorite foods (steak, garlic toast, mushrooms, swiss chesse, fries) but hard rock.

    Given the location it was probably the best thing there was to eat, there was few choices in the location. I'd avoid this place period.

    The service was OK at best.

    The only thing kinda cool is that there are music articles all over the wall... but nothing you don't expect already.

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  • 0

    You've been to one Hard Rock, you've been to 'em all.  We had low expectations but were pleasantly surprised that the burgers we got were well seasoned and the fries were pretty good too.  The cheddar on my burger had this great smoky flavor that I loved.  

    This would've been a surprising 4 star experience if the waitress had bothered to do her job but just as most of the restaurants we experienced, if it's not full throttle tourist season, they don't really care.

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  • 0

    We've been to enough HRC to know what to expect.  And this one met our expectations.  The food was okay (after a long day walking our plates were clean).  I give three stars based on the wait staff and the fact that the music (I agree that it isn't really "hard rock") was at a reasonable level since it's usually so loud you can hold a conversation (are you listening HRC Universal Hollywood!)

    Besides, this is a great place to refuel and recharge before heading to Gateway to The Falls building (tee hee)

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  • 0

    Sorry to say, but the food here is really bad.  The servers are friendly, but the service is pretty slow.

    I tried the steak fajitas.  They were chewy and almost $30.  The caesar chicken salad I had the next day was average.  Overall, I wouldnt have gone back but it was the only place open near our hotel.

    Walk in, by a souvenir, and leave.  Don't eat.

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  • 0

    Horrible food. Horrible  and prices are high for nothing.  Omg, horrible.

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  • 0

    Headed over for dinner with the kids after the drive from Chicago and spending the afternoon at the US Falls.....hungry and worn out.....

    Place was crowded, but we were seated quickly.....service is not very good, nor is the food......but we had a few drinks and wandered around the place to look at all the cool memorabilia.....

    I have to go now because my dinner may finally be ready.....

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  • 0

    Oops... I like here :)

    There are so many 1 or 2 stars but I'm giving FOUR star now!

    Yes! The service is very slow only because they have very good business here, busy busy busy + many tables around + less waitress! It's reasonable.... + the location is perfect for Niagara Falls visitors since there is nothing good around this area to hang out or to get good rest or to eat  ---- all my personal thinking :)

    PLeAse take a look of my wonderful dishes..... hungry? hehehe.....

    By the way, same as all the rest Hard Rock Cafe, a gift shop is attached that you can go shopping while waiting for your food!
    ( I liked one shirt but forgot to buy it, I'm so regret )

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  • 0

    This place is just as bad if not worse then Hooters the food is bad and the service is always bad no matter what hard rock you go to! There is nothing on the menu that says ME ME ME, it's the same old burger, fried food or some really bad steaks, can some one learn how to cook one, really it's not that hard do they not hire culinary students at restaurants?

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  • 0

    So this was the 5th out of 6 hard rocks I have ate at, was not impressed with my dry crunchy well done ver. Of a med rare sirloin I ordered. Service very slow and the waitress acted like we were ass holes when we asked for our group pic. I recommend crossing the border for the hardrock 5mins north on the canada side much better service and food was way better we ate there a few hours later haha

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  • 0

    I have been to a ton of Hard Rock Cafe's and this one is probably my least favorite. The town of Niagara Falls seems quite dull and boring as is the cafe. The same merchandise and food you can come to expect from the chain, however do cross into Canada. You will get a better look of the Falls and the Hard Rock Cafe over on the CA side is much more interesting as is the tourist environment.

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  • 0

    I've been to plenty of Hard Rock's in the past, and this was was decidedly the worst.  I really wanted to give the waitress the benefit of the doubt, but she was simply bad.  She took a long time getting to us, despite the fact that this place was pretty empty.  She messed up our orders, and then denied it.  She simply didn't know what she was doing.

    Maybe I've become too picky about the food, but it's just not good. I got the chicken strips and they had more bread than chicken on them.  There are simply no "light" options, in case you don't feel like eating fried food for lunch.  Even the salads seem to have bacon and dressing as their primary ingredients.  Definitely should have skipped it.

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  • 0

    Pricey but not too bad, considering it is HRC in a touristy spot. Much better than eating an $8 hamburger from the concession stand at the Falls.

    The veggie burger is AMAZING. Seriously.

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  • 0

    Typical hard Rock setting with pricey food and tacky decorating. Only thing I liked was the food. The tables are set close together so its hard to walk by and the waitress wasn't very attentive at all. Good location but not a great restaurant to visit.

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  • 0

    Sadly, this place is the stereotypical Hard Rock Cafe.  

    That's not a good thing.

    Overpriced food, cliche celebrity paraphernalia on the walls, the overpriced food being mediocre, expensive drinks (soft drinks included).

    I understand this place is located in the tourism area of Niagara Falls in Canada........but come on.  Seriously?

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  • 0

    A $14 hamburger didn't seem like a bad idea until we got drinks with our lunch/dinner.  It was yummy, it was greasy and yes that's what I like.  The 10 oz. lengendary burger was good enough to slow me down so that I really needed to walk around the fall.  The French fries were pretty good too.  I usually prefer steak fries as opposed to the skinny kind and these were somewhere in between.  We also ordered spring rolls which were good, but only a few per order.  Should've ordered the hefty plate of nachos.  

    However, beyond the prices throwing me off the cuisine is obviously American, which is A-Ok.

    SIDE NOTE: They were playing ZZ Top and Elton John, not my idea of Hard Rock.

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  • 0

    Went there for dinner after a long day walking alone the lake and falls. Ordered NY strip steak cause I was hungry and wanted to treat myself something nice. The food was OK but the service was horrible. 4 waitress were just standing there chatting without noticing me entering the door until I approach them and ask for a table. After sitting down I spent another 10-15 minutes to learn that no one will come to me and take my order until I explicitly asked the bartender over several tables. During the whole half hour I was working on that steak, nobody came to me to ask if everything is OK. After the meal I told the waiter I'm considering some desert, I got the menu and seems they only have icecream, which I am not a big fan. After they confirmed there were no tarimisu or cheese cake, I decided to pass. Hearing this, the waiter literaly throw the the check on my table.

    And yes I waited like another 5 minutes till I realize I need to get stand up and hand over my credit card myself.

    Still left 10% tips, I do NOT know why.

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