To begin, all we can say is "Wow!" My wife (a Marriott employee) and I just returned from our honeymoon and we stayed the entire week at the Waikoloa Marriott Beach Resort & Spa. Upon our very early arrival, Beau at the front desk noticed our folder titled "Honeymoon." Without us even asking, Beau upgraded our room to an ocean view. Way to make us happy right off the bat. Our room was clean and the view was amazing. Thanks again, Beau!
Another perk is there is not a bad view from anywhere on this property. It is also conveniently located, and the beach is a 2 minute walk from the hotel. If you want to catch a beautiful sunset, this is the place to stay.
Other notable mentions are Michael and Evelyn, who are members of the pool wait staff. These two were great. They were very friendly and went out of their way to make us feel welcome and provided us with a free cake for our honeymoon as well as some discounted drinks. We were also quite amazed at how good the food was at the hotel. We did not have one bad meal. They use quality ingredients and everything tasted great! In fact, we ate all our meals except for two at the hotel.
Last but not least we wanted to give a shout out to the awesome bartenders at the Hawaii Calls Restaurant, also known as the "Clipper Lounge." Chad and Peter were awesome! Not only did these guys make killer drinks, we also bugged them the entire time about insider information about the island and asked their opinions about many things. They were more than happy to oblige. One side note, my wife and I went on a nature hike and when we returned, we noticed she had an allergic reaction on her hand. Chad must have overheard this, because he promptly went out to the garden area and cut some natural aloe and brought it back for her to use on her hand. You just don't find service like this anymore!
As mentioned above, my wife is a Marriott employee. And she said in her 10 years of working and visiting Marriott properties, this was the best experience she's ever had. Thank you to the staff of the Waikoloa Marriott Beach Resort & Spa for helping make our honeymoon a special trip. We will DEFINITELY Â be back!
We waited and waited and waited for our entrees to arrive -- about ONE HOUR -- meanwhile the table next to us wailed like banshees. Â The food was okay, but COMPLETELY overshadowed by the service & noise. Â It was so bad, we had to laugh ... truly awful. Â A shame, since happy hour & breakfast buffet were quite pleasant. Â We all got into the elevator & did a group primal scream, we were so glad to get out of there!
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