Hicks & McCarthy Restaurant

At 10:30 AM on a Saturday, the free parking next door was full, so we parked on the street.  It's always a good sign when the parking lot is full, although I'm sure some of those cars were parked in the area for other reasons. The restaurant had a stylish interior with a simple but upscale appearance. Alternative pop music was lightly playing on the in-house speakers. The staff were dressed in all black and were numerous, buzzing about, to and fro.  Our service was just OK, but for some reason I'd expected it to be better. I ordered the "Bacon Avo" omelet, which was just that, a basic omelet with bacon, avocado and a generous amount of jack cheese. It came with a side of fruit which was mostly honeydew melon, which I hate for its odd flavor and "cheap filler" status on fruit plates, but I digress.  I was offered a side of toast or an English muffin, but was unpleasantly surprised to find on the bill, that the muffin had cost me a dollar more. Tsk, tsk. The overpriced and slyly up-charged muffin tasted fine.  My partner ordered a breakfast parfait that arrived in a wine glass.  The berries, granola and yogurt were fresh and presented well.  He also ordered an English muffin on the side, which was an additional TWO dollars. Tsk again.  We noticed that Hicks & McCarthy has a lunch and dinner menu and will likely be back to see how things go later in the day.  I just hope to avoid any more surprises on the check.

After posting the review below, I got a message from the owner asking for more info so he could follow up with his staff. This is  a sign to me of a restaurant focused on providing good customer service (even if occasional glitches occur). I've adjusted my rating to reflect just the food (which was good) and will likely give Hicks & McCarthy another try.

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Stopped in for lunch. Pluses: Stella on tap, decent sandwich (chicken Waldorf on multigrain). Minus: service nonexistent. Is it that hard to check in on your customers once after serving them to see if everything's ok - or at least to bring a check after they've finished eating?

went here for breakfast with the family.  Good service and good food.  Pancakes were really good. Omelets were good.  Corn beef hash missed a bit.  I'll be back again.  Solid place.  Glad I tried it.