I took my husband and daughter to this restuarant on Father's Day, June 16th, 2013. First of all, there were not many people iin the restaurant which was good because we wanted to get to a movie at 1 p.m. and it was 11:30 when we arrived. We placed our order for two appetizers and three entrees at 11:35. By 12 noon no food had arrived and then all of a sudden our appetizers and entrees all arrived at the same time. When I asked why I did not receive my appetizers in a timely manner my idiot waitress told me that a bigger party placed their order before my family so she had to wait and place my order after their order was placed. When I spoke to the assistant manager he told me she did not even put my order in until 11:50 basically fifteen minutes after I placed my order. By the time we were finished eating, it was almost 12:30 and we basically had to run out of there in order to make our movie. This place is horrible, the service is HORRIBLE and the food is just average. DON'T WASTE YOUR TIME WITH THIS HORRIBLE RESTAURANT. Buffalo Wild Wings is WAY BETTER than this trash place.
Review Source:Came in on my lunch hour. Was helped by a girl named Alex. She was very attentive and gave great service. I usually have my inhibitions about Hooters Servers from other locations, but this place was excellent.
The wings came out fresh and hot (that's not always the case with other locations). The place was also clean.
So we went to Hooters Ontario location. the service was wonderful. But $50 for wings for three people, way over priced. We had mild on the sauce and there was very little to no sauce, could not taste it. Extremely disappointing. Unfortunately we will not be coming back, we will stick to Wing Stop way better flavoring and only $34 for three.
Review Source:This review only has 2 stars because I love Hooters' hot wings. Otherwise it'd be 1 star.
Half of what makes Hooters so fun is the waitresses. No I'm not one of those old perverts who goes to hooters to get some attention from a big breasted young thing. But I DO expect the waitresses to be super friendly, super helpful and always available when I need them. But nope, the waitresses here, at least all the ones I've had to deal with, are rude, self absorbed and spend the whole time talking to each other or a single customer. When I'm out of drink, I expect someone going "oh do you want more beer?" even if I don't. When I've finished all my wings I expect someone there asking "can I get you anything else?" And if I say no, you bring the check. Peasy Easy. I shouldn't be spending 5 minutes trying to flag down a waitress just so I can pay. This is literally the only hooters I've had this problem at every other Hooters I've been to the waitresses come by so often they start getting in the way of my eating. Gotta work for that tip ladies, you don't get it by default because you're wearing booty shorts and a tight shirt.
As for food, I always order the same 3 things at hooters. Wings, bone in, breaded, 911 sauce, ranch on the side, a side of curly fries and an order of lots o tots. ALWAYS get bone in wings when you go to a wing place. The boneless wings are just little pieces of breast meat with sauce and not the delicious wing or leg meat you'd otherwise get. Or it might be shaped chicken meat slurry if you're really unlucky. The curly fries here are unseasoned except for some salt and pepper but they're great with ranch or if you ask for some wing sauce on the side or something. Lots o tots are tater tots that are covered with sour cream, bacon bits, cheese and chives and are exactly as delicious as they sound.
Come for the food, not the uh...hooters....and you'll be happy enough.
So I decided to take my two nephews last Saturday for their first Hooters experience. I was a little leery about taking them to this location due to the fairly low rating and some of the reviews, because I didn't want their first experience to be a bad one.
I've been to more than a few Hooters so I feel I know the product fairly well and can comment objectively as such. I don't go to Hooters as a "foodie" or because of the incorrect thinking that it's a "strip bar". I go simply because I'm a Hooter's fan.
Anyways, we got there and it wasn't too busy, which was great. We were seated right away and Candyce was our waitress. She was very pleasant and never left us waiting for anything.
Between the boys and my dad, we got a variety of food, including the "Lots a Tots", which the boys thought were the best tater tots they had ever eaten! (well heck, they ARE good). I got a 20 piece original all drumettes, split between hot and 3-mile island. One kid got sliders, one a burger (next time I'll MAKE them get wings, lol), and pops got KFC, I mean mild. Why bother, right? Just kidding, I do think their mild wings are still tasty, if ya can't handle the heat. Everything came out without too long a wait and at a good temperature.
I'll say, I was pleasantly surprised, because even with the poor reviews and the lower than average rating (for the area Hooters), everything about the experience was right on par with every other Hooters I've been to. In fact, the HOT hot wings, were perfect, and slathered with the hot sauce!
Now for the bad...the 3-mile island half of my wing order was, well, slightly less good. There were what I call "bald spots" on the wings, which means the sauce coverage was missing in too many spots. The temp of these wings, although warm, wasn't QUITE as hot as the other food. Not sure why...you'd think they woulda come straight from the same fryer, right?
No biggie, no 5 stars this time. That's all. Still good.
Bottom line? I'd bring the boys back to this location in a heartbeat! Oh, and Candyce was more than willing to let me take a photo of her and the boys for their mother.
If I could address a couple other commenters. Dude, if your experience has been good only 3 out of 20 times coming here and you STILL come back? Coupon or not, maybe it's time to move on.
And for the person who asked why the kitchen is near the restrooms? It's a fairly small restaurant...where would YOU suggest they put them, out in the parking lot? Just sayin...
I really don't know where to start as my complaint list is very long ... I have visited this location about twenty times in the last three years and I have only had three decent experiences. The food is usually way over cooked, super salty, wrong, or it takes forever to get, even on slow days or nights. The "only reason" I keep returning to this location is for the Anaheim Ducks promotional offer for free wings, which I have to explain the coupon to the girls everytime I go there, otherwise I would not return as they have only made it right twice out of six official complaints to the corporate office / owner. They really don't give a hoot about the customer or the service.
Review Source:UPDATE: Â Today in the mail, I received a $20 gift card and a letter of apology to go with it. Â I can commend them for their customer service.
ALSO, this restaurant has a grade of "B" currently with 84/100 possible points. Â Knowing this information would have been better BEFORE we went!
Went here today. Â Not very packed and it was still during the advertised 11-3pm lunch time. Â Bartender girl looks up and sees me and hubby standing there *she pours beer, looks at us, continues to pour beer.* Â
I tell my husband, "give them 35 more seconds and if no acknowledgement, we are out."
We finally get a "Welcome to Hooters" from the beer tapping, dare I say "owl", behind the bar. Â
Still... no one.
Just as we turn to leave, we get a girl saying "have you been helped?" Â Um... no, that's why we are standing here. Â *sigh*
If my pms didn't mandate some damn fried pickles, we would not be here at all. Â
We are seated and our server is nice enough. Â
I order the key lime martini. Â Um... dirty glass w/ residue. Â She brings me another glass in like 10 seconds (same drink). Â
again.. *sigh*
We order the fried pickles, shrimp po'boy, Daytona flappers, and the sliders.
We have been the Hooters in West Covina and you usually expect chain restaurant food to taste the same. Â Um...NADA
This is where salt comes to die.
This crap is so damn salty that your tongue will feel like the damn Sahara four pickle slices in.  I couldn't even eat it.  The salt on my hubby's shrimp po'boy was so damn  high I feel like I need to go get him some water pills to flush out the excess salt he now has from two bites.
All Hooters are not created alike. Â This place may have gone a remodel, but they need to talk with the cooks and the greeters for a little pow wow before they suggest they are better with this "Grand re-opening"
Talk about hit or miss! Â Service is still poor to mediocre at best. Â Get the feeling that the staff could care less about the place. Â Nothing has improved since the remodel except cosmetics. Â Kitchen still has chipped dirty floor, and is now sort of hidden by a new wall, Â
Dirty dishes and glasses sitting on the bar for well over an hour, and still there when I left. Â
There are better Hooters operated by same franchisee - Ontario seems to be their bad one.
Worse place ever. We brought a party of 15 to this place around 10 in the evening so not a lot of people were even there. It was almost empty. So we were seated right away but our waitress took forever to take our drink orders and deliver them and we waited about an hour until we COMPLAINED about our food taking so long. Not ONE plate of ours came out of there in a nearly empty place. Needless to say we left before the food was even delievered.And our waitress was really not the sharpest tool in the shed @.@ worse service ever.
And what was discussing is when I found the bathroom.....next to the kitchen. Talk about losing ur appetite.
I love our local Hooters. They girls are great and we have never had bad service. We eat here about 3-4 times a month depending on the specials.
They are currently redoing their entire restaurant and it looks great! We have gone in for lunch, dinner and late snacks. The service is consistent and the girls are always nice. The food has never been cold and the beer, well it's beer. The best drink for me is the Black Jack. Never disappointing.
Although we have been to over 9 hooters across the U.S., we still love our local restaurant the best.
Hit or miss I think this location is much better than others. I love bringing my brothers here to embarrass them for their birthdays since they're teenage boys and get flustered around pretty ladies hehe. Love their 911 boneless wings not as hot as you might think, just enough flavor & spice.The chili hot dog's also really good, a better hot dog than some hot dog specific joints. Sometimes the service is just awful but others times its good. I think the fried pickles are weird while others love them. The beers are always nice & cold just the basic domestic choices and a couple imports.
Review Source:The only thing I didn't like were the seats me and 3 of my buddy's were given. It was away from the NFL television set. Other than that the service was good and the 911 wings weren't as hot as the ones served at Buffalo Wild Wings but I tell you what they were packed with better flavor than the Blazing Hot meaning Hooter's 911 wings are digestible ahaha. And the woman oh my GOD the women here are hot. What more can you ask for: NFL, Women, Beer, Food and friends.
Review Source:Hate this place. Took my boyfriend here for his birthday because he's never been to a Hooters and what a regret! Our waitress was friendly and all but was very slow with the drinks and food. She didn't even take my boyfriend in front of everyone to dance even after i asked her about 5 times. Ill stick to B-DUBS from now on.
Review Source:Worst branch ever. We ordered 50 pieces of wings but only got 40. We even asked if the count is correct and insisted it was. Anyway we counted it ourselves and guess what our instinct was right. Where is your integrity. We are paying customers and we expect the right amount of food. We are not going back to this place. EVER!
Review Source:Service: Â 3 stars - our waitress was attentive, although it took forever to get our wings/fries. Â
Food: 2.5 stars - fries were cold, but my husband and son both liked their wings.
Beer: Â 1 star. Â Poor selection, and my Newcastle was warm and flat, as was my husband's Miller.
Atmosphere/Decor: Â 3 stars - average at best. Â There's nothing special about the decor, and I don't like sitting on a backless stool, even when I'm at the bar, which I was not. Â Menus were sticky (yuck).
Well what can you say? everyone has practically been to a hooters...nothing ultra special about this branch. Pretty much the same menu.
We went for the AYCE wings on tues for 12.99 per person. It was gut wrenching. (only because we're gluttons) but the waitress and staff were ultra nice and always came around to refill drinks and for another round of wings. We even got some complimentary wings which we didnt order...i guess a mess up from another table..but its all good.
Ate and watched a game...didnt get/feel like we were going to get kicked out even though we finished eating.
Came here with the husband a couple weeks ago. It was a very slow lunch service. We were greeted by a very peppy hostess-which is always appreciated(: Our server was Jaimee. She very knowledgeable about the menu and happy hour. She was also very attentive and nice. The wings and pickles were okay, nothing crazy good but not bad either. The hostess even came by to check on us and I asked her if we could close out. Her face went blank and she turned around slowly....she whispers to our waitress "What does close out mean?" -______-
All in all it was a good experience, would probably return for  drinks.
The service was really bad. Our server completely forgot about us. When she came back to life, she ignored us. There were customers next to our table, and their order got "misplaced." You should've seen the look on their face. The restaurant wasn't even busy. It's a poor excuse of a restaurant. Maybe if the servers weren't gossiping with their coworkers, the service would be better and more efficient. The tvs are really outdated, along with their method of taking orders.
Review Source:Wow...What was I thinking?! After driving around all day the idea of chicken wings, grilled cheese sandwich and a beer seemed really appealing. And it was Samantha's idea to stop here...Honest! Ok, the tight tank tops and nylons weren't distasteful to me.
But the food was so diabolical that nothing can save Hooters. Ok, the beer was ok. The chicken wings were like nothing I've had. They call them "naked" - hahaha - they look anemic and were really meatless, boney and bad. I hate boneless chicken wings, but those kick these naked boney wings to the curb!
And there's no grilled cheese anymore! Everything adds up. The extra carrots and celery were separate orders...but extra dipping sauce was free. And if you're in a rush don't think this is fast food. Even though this night was fairly empty it took 15 mins for chicken wings. The burger also took time. And yep, so did the fries.
Our waitress was fine and attentive, but this place needs to work on its kitchen speed and quality.
I think many reviewers are too hard on Hooters and are bagging on it for the sake of being politically correct. Â Is the food great? Â Of course not, but that's not what Hooters is really about, is it? Â And we all know what Hooters is really about, don't we? Â It's about enjoying the talent, having some beers, munching on some OK food, if you are so inclined. Â If you aren't down with that, don't go there, and don't post sanctimonious gripes about how "horrible" or "weird" it was, mkay? Â
At any rate, my buddy and I stopped here before an Avenged Sevenfold show at the nearby arena. Â We were both surprised by the quality of the talent, which was much better than we expected given the location. Â Our server was great, the beer was cold, and the food was OK. Â Mission accomplished.
Ive never been here but there was a living social special so i jumped on it.. Everybody i have ever talked to about this place says the samething, the food is horrible.
Now when people say horrible you go in thinking it cant be that bad.
It was worse !!!! then horrible. unedible... and the atmposhere is just weird..
never again.
Every Hooters is the same for me. Â They all have OK food, nothing to rave about and most importantly, although this is a family restaurant, the waitresses could be critiqued better before getting hired. Â
Perhaps it is because I am the unlucky one who gets the ugly girl every time I go.
Not reviewing the taste- they are known for their hot wings.
I guess it's my fault not to have called in but rather walked in assuming it wouldn't take toooooo long..... I was wrong! It took the entire HOUR in getting our Hot Wings Togo-
Waitress was nice throughout the whole time- very attentive. Manager however was not. She obviously wasn't happy- maybe because all other waitresses were better looking and slimmer than herself? Manager discredits everything here, at least in my experience.
I see mostly guys here. No question.
Atmosphere is alive
By the way, they have this thumb scanner on their POS, this adds another delay in transaction because it doesn't work.
.., my friends & I would always love coming here for drinks. But after a certian little incident, I've lost my appetite here.
I used to love getting their crab legs, I forgot how much they ran, but it was a pretty good deal for crab. The wings are (were) a must, & everything else is good too.
Then during one of our visits, I was in the mood for wings. Not buffalo though, just some regular fried chicken wings. After waiting a good half hr. & a few beers, our waitress finally brings us our food. We all dig in. As I'm enjoying my wings & watching the college football games, something white had caught the corner of my eye. I pick up a wing & there was a feather sticking out of it! I was already 90% done with my wings, I thought I was going to gag! It was a white feather, perfectly intact surprisingly after being fried?
You would think the cooks would catch that, especially since they handle the wings by hand? Either that or they just don't give a f*ck? I call our waitress over & show her. She starts to laugh & takes a look at it herself in disbelief asking if I put it there? As I'm holding it, she breaks the feather off & says, "there, all better! :-)..."
Seriously? Did she really expect me to eat that? That was f*cking filthy. I'm not all fufu about food but I'll pass on that one. I will only return for drinks here if anything. Get it together Hooters!
Came here with 20 of my friends to watch a paid per view UFC match event. Â It was pretty packed this night and poppin' with a lively crowd. Â Luckily we didn't end up waiting long because there was a party for a kid and all his other young friends that we're just celebrating a Bday instead of staying to watch the fight.
Once we got in, we were quickly seated and served. Â So things were going pretty smoothly........30 min later our food hasn't arrived yet. Â Our servers walked by and we asked what was taking so long and she said sorry it's just a busy night, so we kinda thought okay maybe it's almost here. 45min later we were kind of getting irritated because we were starving and we asked if they can at least bring out our appetizers that we ordered and the manager said no because they wanted to bring all out at the same time. Â That's "effing" stupid, isn't the purpose of appetizers to be brought out before the main meal ordered to start you up while you wait?
An hour later, finally our food arrives and just in time for the main event fight. Â If there wasn't a fight being casted on TV this would have really blown my patience and I would just have walked out. Â Is it excusable for a meal to be an hr wait at any restaurants just because it's busy? Hooters should know better to prepare for these events since they always showcase UFC fights and other sports program. Â I see them busy like this even for monday night football. Â I'm not saying all Hooters are serviced this poorly but this one in Ontario, CA......stinks!
Wings were good though, not gonna lie and the fried pickles were pretty addicting. Â For food 3 1/2 stars and service 1 = 2 stars...and thats my final saying for this Hooters.
*Hot Hooter waitresses are a rarity now'adays =(
Chicks are pretty good looking here:
<a href="http://www.yelp.com/biz_photos/vVuHYFN0H4r6VULARUGUzg?select=imbBu6DpCbrmMK50hQRdtA">http://www.yelp.com/biz_…</a>
Service was great, food is OK but had a good time since this was one of our stops for a bachelor party the guys were having. Â
Noticed a good number of kids and guys with girlfriends/dates coming here. Â Although I might take a girl I'm just dating somewhere where the waitresses aren't hotter then my date it might be cool place to take a girlfriend.
Hooter's Score - 83+ Points
Scroll down and read Mel R's review near the bottom... couldn't have said it better myself. Â lol!
Of all the Hooters I have ever been to, this one always seems to take the cake for talent. Â I don't live too close, so I stop in maybe every few months, and I almost always see a bunch of new girls there, maybe one or two I recognize, and the majority are AMAZING. Â Must be something in the water up there. Â Or yeah, maybe more likely what Mel said!
Food's pretty much the same at all the locations, you either like it of you don't, I won't waste any time describing it or trying to convince you, but my favorites are the Chicken Enchilada soup, the Cobb Salad (I get mine with buffalo chicken and ranch dressing), and the Mahi Sandwich. Â Daytona Wings are also up there.
Be sure and stop in on Wednesday for the 5.99 special boneless wings and fries. Â Tuesday night is all-you-can-eat wings, but for the price, you BETTER be hungry. Â You pretty much need to be able to polish off more than 15 for it to be cost-effective.
Definitely a diverse crowd, but everyone seems mellow and gets along.
I enjoy frequenting this restaurant for its great chicken wings! Even though the rest of the menu is great, if you go to Hooters, you have to get their HOT flavor chicken wings/breaded and a tall beer - nothing beats it!
The service in this restaurant has always been pretty good. I'm giving it four stars for a combination of service and food. Hooters has always been a loud place so, if you're looking to do a business lunch it might not be the place to go. On the other hand, if you're doing a business lunch with known colleagues it shouldn't be a problem.
Remember that you'll get messy eating their wings so make sure you wear a bib or at least fold your tie back over your shoulder, lean forward, and enjoy the ride!
My favorite: 10 piece chicken wings ("hot" flavor)/all drums/breaded, grilled cheese sandwich combo (with fries and a pickle), and a tall glass of whatever beer I'm craving at the time.
I'm not a guy, but I can see how this place appeals to guys - good grubby bar food, chicks in short shorts with skin tight tank tops, and lots of flat screens to watch games on. The staff is friendly and the food is pretty tasty!
I like the fried pickles (a bit salty, but if you're drinking beer it makes up for it)! The wings are just ok to me but my boyfriend loves them. I do like the sauce on the chicken though, the breaded spiciness is great.
I've been to a Hooters exactly three times in my life and during each of these three visits, the following things occurred:
1.) I met a trucker/made a new friend. Â Because the Ontario branch of Hooters is located relatively close to a gigantic truck depot on the 10 freeway, it's a popular destination for big rig drivers. Â The last time I stopped in for a beer on my way home from work, I met a pleasant guy from Kentucky who was just about to begin his trek back to the east coast. Â Bought each other a beer, shared a few stories, and watched a couple innings of an Angels game. Â
2.) My server sat down at my table and tried to strike up a conversation. Â Now, I'm sure this milking-the-customers-for-tips thing works on some lonely suckers, but when I'm chomping on some wings and trying to watch the last quarter of a USC game, I do not want my waitress, no matter how cute and scantily clad, pretending that she's interested in my career and what I do for fun on weekends. Â It's not flattering, just fake and annoying. Â (And yes, they do sit at women's tables as well.) Â Â Â Â
3.) I enjoyed the ambiance. Â No, not so much for the girls in skimpy shorts and revealing tops, but because on USC or UCLA or Raiders/Dodgers game days, the place can get pretty rowdy. Â It's loud. Â People are drunk. Â And obviously having a great time. Â Exactly the kind of atmosphere you want to catch a game in.
4.) The food was good. Â
Basically, if you're looking for a fun place to watch a Saturday afternoon Trojans game, I recommend giving Hooters a shot. Â
(Just note that Ontario's mid-week crowd is trucker-heavy which is sort of neither here nor there but if you have like an irrational fear of long haul big rig drivers, you've been warned.)
A friend calls this Hooters the one with the best girls. I guess he's a Hooters afficionado. Brittany, our server and Hooter girl trainer was very friendly and provided great service.
The only downpart of this Hooters is that it doesn't have Spicy Jack sauce, although the Cajun style wings were great!
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