I've had food from this restaurant numerous times throughout my life in Cleveland. Hell, it's one of our notable eateries. We used to get this food days prior to Christmas so we can feast that day. This will mark the 3rd year that we haven't done it. And here's why:
I understand that over time, things change but Hot Sauce Williams changed for the worst. The meat has gotten to the point where it's either underdone or overcooked. The sauce is absolutely putrid. It was good until they decided to bottle their sauce and gotten too lazy to actually make it, they just use the bottled stuff. Every bottled sauce is largely watered down and makes food taste horrible. You're best off making a decent sauce from scratch, experimenting and let flavors soak in.
The service has gotten worse and so has to people there. Why hasn't the health department stepped in, I don't know but I literally feel the need to bathe by just looking at the building. The people are very rude, spewing out offensive and unacceptable language at a restaurant and give you an attitude when you try to correct their mistakes.
All I can say is there goes the neighborhood in terms of barbecue. Very disappointed to what they have become and the quality of their food. Just save your money, buy your own meat and barbecue yourself. You'll be saving more money and gain more food and more satisfaction to your own culinary talents.