It's a rest stop, travel plaza, whatever you want to call it.
Kudos for having a convenience store inside. As far as the bathrooms go, I don't expect concierge service, but they need work. Still, if you've been sitting in Thruway traffic for hours and you really gotta go, it works.
They advertise free wi-fi, but my old iPhone got better performance via 3G, after fiddling with the wi-fi for ten minutes getting it to work. Don't bother.
The restaurants portions of this are okay and the outside is lovely, but the restrooms....let's just say I've experience more gracious accommodations in Turkey! Â
Men's room is small, the doors to the stall don't close correctly and in something that could only be described as fiendishly evil after a long night of drinking and eating high fat foods, there was no toilet paper in my stall. Â Luckily I had a lot of napkins from Starbucks in my pocket but the alternative would have been particularly objectionable. Â
Sorry Modena, I think it's in the US Constitution that there has to be TP in every bathroom stall on the Thruway, so until you can guarantee me my rights, I can't go above two stars.