This place really deserves 2.5 stars. I worked next to this location for years, at the music store next door, so I had a lot of contact with the workers, etc.
The pizza, like all Papa John's, is made with good ingredients and tastes good almost every time. I like the peppers they put in each box.
The employees at this location, despite the extremely high turnover, leave MUCH to be desired. They are almost without exception teenagers and shiftless twentysomethings who smoke nonstop outside, spit, and curse loudly even with kids nearby. They also drive recklessly, as a rule. I can't tell you how many times I would see them peel out, only to return 30 minutes later, going from 40 to 0 into a tight parking space with maximum brake slammage.
Sure, all they have to do is put the food together and then deliver it. But I stopped ordering from Papa John's almost immediately after working next to them because the quality of the employees was so low. I'm sure SOME of them were worthy, but I guess none of them stayed long. I've also seen the police come and question them (more than once) about who knows what.
So, decent-to-good pizza, sub-par employees. I switched to Dominos in the same town (although if I worked next to them, I might find the same problems), but your mileage may vary. Not a lot of options in Damascus, so if Papa John's is your favorite, and smoking/spitting/speeding/cursing drivers don't faze you, go for it.