This was my first time here. I was pleasantly surprised. The decor was beautiful, and the menu items sounded great. I ordered the Sweet Potato Pie off the lunch menu. It was amazing!
The service, however? Meh. I asked her for a recommendation, since I'd never been there before. She seemed surprised by the question.
We were a group of 10 women who were catching up. We weren't ready when she came to take our order, but when we were ready, she was nowhere to be found. When she took the order, she stood at one end of the long rectangular table and had the people at the other end shout their orders to her. Drink refills were awfully slow. When she refilled my iced tea glass incorrectly with water, I reminded her. She swore under her breath, but it was in my ear.
We eat here regularly. Â The service has always been good and most of the wait staff have been there for some time. Â I definitely have my favorites as well as items that I won't get again but, on the whole, the food is honest, high quality, and good. Â Good pizza, decent burgers and salads, but thoroughly read the descriptions of the entrees and stay away from those that sound a bit odd, because they probably are.
Review Source:Dear Pepperwood,
Why must you be so inconsistent? I have had a 4 star experience and a 2 star experience here, and my in-laws who live in Greesburg have had the same...some 2 stars, some 4 stars...hence, your 3 star rating.
I have never had bad food here, actually, it has always been great for a restaurant in a mall parking lot, but the service is where the problem lies.
On my most recent visit, me, hubs, and mother in law went for lunch on Friday at 12. I was surprised when we walked in and the place was kind of empty. Not a good sign for a peak lunch hour. But, this also meant better service for us right? Wrong. We ordered salads/sandwiches, and wine to drink (we were in town for a wedding...don't judge us for drinking at 12). Â My salad was a substitute for fries, so I didn't expect it to come early, but hubs orfered a Ceasar as his appetizer, and it took a good 10 minutes for him to get it, along with our wine. The waiter actually said "sorry the salads took so long, I had to make them myself". Um, ok. I didn't realize the one other table you had and making a salad was so hard....
About 2 minutes after we got our salads, our sandwiches arrived. Oy vey. I hate that. But, I do have to say, the meal was great. I got the salmon BLT, hubs the Southwest chicken salad, and mom the salmon salad. We all walked out completely stuffed and satisfied. If they could just up their service, this would be a great spot.
Sidenote, they just renovated the bar side and it looks awesome.
The appearance, as you enter, is the most attractive aspect of this restaurant. Â We went to the Pepperwood on a Sunday evening and had no wait and received our food very quickly after we ordered. Â
The best of what we had was good (3 star), but the majority was merely adequate or worse. Â The pizza was, possibly, the worst pizza I have eaten. It tasted like "drive-in" pizza (shell, sauce and cheese) and had no distinguishing flavor. Â
The service was merely adequate.
Unless we are at the Greensburg Mall and have little time to eat before a movie, I could not imagine eating at this location again.
Went to this place one busy Saturday night when all other restaurants seemed to have at least an hour wait. Was expecting snooty and pretentious, but was far from it. The wait was about 5 minutes. Our waiter was great, the steak was lovely. Dessert was fantastic. I liked being able to see into the kitchen. The only downside was it was a tad loud. Had to raise my voice to talk to my husband across the table. Decor was very nice, will definitly return again, next time hopefully without the kids.
Review Source:if you want a quiet dark place to take someone, great. if you re looking to get full for under 35 bucks for 2, its not your place. i had the shrimp poboy and as small as it was, i didnt finish it. the bread was sooo hard and the 5 shrimp(literally) they put on it had an over spiced taste . no lettuce or anything on it, Â hard bread, 5 shrimp and some sort of mayo i wasnt fond of. Â
we got a double dining deal  $25 for $50 worth of gift certificates. even with that said, it wasnt worth it.  i do not recommend
This is one of my favorite restaurants in the area. We regularly drive 45 min to an hour just to come here to eat and catch a movie at the nearby theater. While this place definitely used to be a 5-star in my book, the service and the variety of food has decreased slightly over the past 3 years or so. Never had a bad meal there, ever. Definitely recommend their cheese platter and their home-made raspberry vinaigrette dressing, either for the cheese platter itself or for the salad.
Highly recommend.
This is a great place for drinks and the atmosphere. Â I did love the food until it changed hands. Â The food is horrible. Â I tried it 2 times after it changed hands, thought i should give them another chance. Â We ordered a artichoke and spinach dip, there was only about 2 spoons fool of dip in the bread bowl. Â I then ordered a burger, figuring they wouldn't mess that up. Â They did, there was no taste. Â Hope they get better...
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