The Pizza Bistro

The first thing I noticed was a sign outside that said "Bikers Welcome." Something nice to see for all my road warrior friends. When we came in, it wasn't too busy and we were seated right away. Our waiter, Michael, was helpful - especially when I found out how spicy the BBQ Meatball pizza was firsthand. He was there with some water. One of the nice things about Pizza Bistro is that you can choose the type of crust with any type of pizza they serve: stuffed, NY style, flatbread. We ordered the BBQ Meatball on NY crust and the Mediterranean on flatbread both of which were good. Although, if you aren't a fan of super spicy, ask them to leave off the sliced jalapeno. For an out of towner, I think we made a good choice. -PS: We used a Groupon and they didn't treat us any differently unlike some places I have heard about.

I never review a restaurant based on just one visit because even the best restaurants can have one meal go badly or one employee who is not at the top of their game. As background, I have been to this restaurant eight times in the last three months.  I belong to a group of golfers who go there on Wednesday evenings after we play a round.  We have ordered a wide variety of food items and we have been served by nearly every one of the wait staff.  We have always had good service and excellent food.  We call in our order in advance and they always have it ready when we arrive.  Nearly every occasion the manager comes by to check on us.  The rest rooms are clean and we have a choice of either sitting inside or outside.  Early on, right after they re-decorated and re-opened, they seemed to have a shortage of flatware; a problem that has since been rectified.

A few months ago my boyfriends family came to celebrate his and his brothers birthday here in Austin. His brother and him decided on The Pizza Bistro. So we get there and walk in ( there is 7 of us) we do not get a hello or anything. Just a few weird stares and asked how many. So we sit down and the waitress is rude. Doesn't ask how our day is or anything, just "what do you want to drink?" We ask about the beers on tap and they all decide on what they want. Fast forward, we order around 5 different appetizers to start off with (big family and lots of different wants). We are all talking and the appetizers come out. They are delicious! Then it takes forever to get refills on beer and drinks. It comes time to order and the rude waitress is back. We have kids and everyone is ordering a different item. She isn't very accommodating while our youngest orders (he is 8 and likes to be independent). Everyone else orders and we wait. A few more beers ordered. So our food starts coming out slowly around one or two items at a time. Which is fine, its hot and fresh and looks amazing. We all start eating and about 1/3 of the way thru the waitress brings the check and asks us to close out because her shift is over. ARE YOU KIDDING ME?!?!?!?! We are easily spending a lot of money at your restaurant. How rude can this girl get? We tell her we are not done ordering and she says "I have to close out before i leave" Good god. Get over yourself. I'm sure they would save your tip for you when you came in tomorrow. So my boyfriends father closes out the tab and we continue eating.
Needless to say we will NEVER go back here to eat due to the service. I give 2 stars for the food. We spent a lot of money and were treated very rudely. My bf and I went once before when the old owners had it and they were awesome and sweet people.
Food good, service AWFUL!!!! Plus it was super hot in there like they didn't have to AC on!
There are way to many amazing pizza places in Austin to eat at over this rude place!