I wish I could rate this place higher, but based on this experience I definitely won't be going back.
My family and I arrived around 9pm, tired from a long day in the park and just wanting some food. There were five of us and the hostess told us that a five-person table would be available in 7 or 8 minutes. It took a half hour. Once we were finally seated, it took another 5 or 6 minutes for the server to help us. He was very nice, but tried to lighten the mood with some silly jokes. No offense to him, but he really should have read the mood of the table. We were tired and just wanted food. We ordered right away, but were disappointed to see another table who had ordered after us get their food first. When we asked why that might have been, our hostess tried to ward off responsibility by telling us that she had offered us a small four-person table that was open when we arrived. I'm sorry, lady, but offering us a table that won't hold our party is no defense. And don't even try to tell me that their food "took less time to cook." The party that arrives and orders first gets their food first, period.
As for the food itself, it was a mixed bag. My burger was good (but not excellent), but the fries were poor. WAY too crispy. Our server didn't ask anyone how we wanted our burgers cooked, but it sounds like medium is the norm. So we were disappointed to see my burger come out well done, while my sister's was VERY rare.
Summary: Food was average, service was not good.