TGI Friday's

Bad customer service and hospitality.

So I came here with my coworkers after a graduation for my school & was expecting to celebrate a good school year with some great people. The service I got was so so. I was totally disappointed when I ordered my Cajun chicken & shrimp pasta and there was a piece of hair in it. The manager of course doesn't give me my food for free but he only takes 50% off & brings me out a fresh pasta. Not to mention that I couldn't use one of my coupons only because two of my co workers got some special they had and I was sitting at the same table with them which the manager says that I can not use it. That was very disappointing. Never the less I didn't enjoy myself and this was my first time going to this Fridays which I told myself I would probably never go because I always hear how bad the service is there.

I hope they pull it together and change the perception of this place because its in a great location & serves most of the African American community that's in this area.

As much as I love Fridays, I do not go to this Fridays.  I still go out to Bowie's TGIF.  The service at this restaurant is terrible, the servers are sullen and nasty. You order and then when your order comes out.....items requested are left off.