I didn't know very much about Toby Keith before visiting his restaurant, but now that I've spent an hour there, I'm pretty sure I would have been happier not having known him.
We visited the restaurant on a Friday afternoon for lunch while we were at the Destiny USA mall. The space is huge, the menu looked like what we were interested in, and there were lots of open tables. So far, so good.
The food is fine. I don't visit restaurants like this very much, but it seemed like your standard Applebees / TGIF fare. Lots of burgers, wings, and salads. It was edible and arrived quickly, but nothing to write home about.
The part I found distasteful was the way the waitresses were all sexed-up in tiny jean shorts and low-cut tank tops. They might as well call the place "Hooters". Our waitress was very friendly and attentive, and the girls are attractive and all, but it's not the kind of thing I'll ever expose my daughter to again. On top of that, our table faced a TV playing a loop of Toby Keith propaganda video, which is, you guessed it, more scantily-clad women. That this place draws a crowd blows my mind.
This was our 2nd visit, it has become our choice place for fun and food when at Destiny!
I do have to say that I was a bit put off by the hostesses this time. I entered with no wait, which I was very happy about as I was on crutches after having knee surgery... I asked for a table for 2 (I was visibly alone, as my mother had parked the car and told me to go get us a table and sit), the hostess asked if my party was all here. I said no, but she's parking the car and will be right along... I was told I had to wait, that it was policy not to seat incomplete parties... I asked if she could make an exception as I was on crutches, she said NO, and then walked away. At this point I was so annoyed that I decided since there was room at the bar, that's where we were sitting!
The bartenders A++! They immediately changed the experience for the better!!! (Side note you can't sit at the bar without opening a tab. I frequent TGI Fridays, Applebee's and Outback and don't have to provide a credit card to order from the bar... So that was a little annoying) but I digress, the bartender was very friendly and helpful! I knew exactly what I wanted but my mother was undecided, she was very knowledgable and helped my mom decide on the iced tea cocktail. She even noticed my husbands dog tags around my neck and asked if I was military, I told her no they are my husbands, he's deployed and she said well "from all of us here at Toby Keith's, thank him for his service and thank you for yours!" It brought a tear to my eye and made me choke up a bit! Very symbolic of the culture and patriotism that Toby is bringing the the restaurant industry!!!! WAY TO GO!!!!
That being said, we ordered the fried Mac & Cheese and the chicken tenders with "freedom fries". Neither of us had ever had fried mac & cheese, it was DELICIOUS!!! Actually it all was!!! And the "freedom fries" quite possibly the best fries I've had to date! Everything was fried just right, not overly greasy at all and I suspect that they keep the fryer oil clean because it tasted as it everything had been cooked in a new fryer!
Despite the loud music, that makes it very hard to carry on a conversation 'we love this bar!' And will be back again and again!!! (I'm dying to give the mechanical bull a try!)
I went with my parents who were in town last weekend and I have to say that I have never been more disappointed in a restaurant than I was at Toby Keiths. Â
We were seated immediately but the server at our table when we asked how he was his reply was a major Debbie Downer. Â I am sorry that you are having a bad day, but your clients aren't..this is the time to give a little white lie and make it seem like everything is great.
We ordered  2 types of wings as an appetizer which were decent.  You get "a pound of wings" which really equals out to be 8 wings.  Good flavor.
Entrees: Ribs = HORRIBLE! Â I know I should go to Dinosaur for BBQ but I wanted to try Toby Keiths with their "signature sauce". Â Signature sauce must equal BLAND. Â So slop on some seriously bland sauce on top of seriously burnt ribs. Â The meat was dry and hard as a rock. Â Horrible!!!! Â My mother ordered a pork chop which was also dry and very difficult to cut and chew. Â The mac and cheese as a side was more mac and grease. Â The cheese must have run scared from this joint. Â The corn bread was the worst I have EVER tasted! Â No flavor and mushy. Â
If I had to rate this place on just the bar- then it would get a good rating. Â Food it gets a zero. Â
If you go, only go for the drinks everything else is a complete waste. Â They should really be embarrassed by this place. Â Horrible. Â I will never return
I went to check this out on a Saturday. We had a 20 minute wait at 2pm (was told 30)
Atmosphere is a 10!! Awesome looking place.
I didn't have an issue with my waitress. She refilled my wife's soda fast, and she checked up on us a few times.
Wife had a wrap that she said was great.
I had an "American soldier" burger. Overall it was a good burger. Nothing special, but good. Best thing about the burger was it was free to active duty military!!!!! Thank you Toby!!'!!
We also had the spinach dip. It has a cream cheese mixture in it. Nasty. It was my only complaint. Lucky we had a manager swing buy to ask us how our meal was. She was quick to take it off our bill.
I had a pleasant experience, and I would come back in a heart beat. But it's busy, expect long waits.
My fiancé and I were SO excited to check out this restaurant. We even said OK to waiting an hour. Fast forward to an hour and 15 minutes later where we check on how much longer the wait is, only to get so much attitude from the hostess saying she called my cell phone...which was in my hand with full service the entire time, but whatever.
Our waiter was training someone & they were both VERY nice. We ordered an appetizer which led the waiter to go into a 2 minute questionarre about if we'd like our main meals put in same time, after, how much time from when we get our app. Ummmm, ok??
15 minutes later our main entrees come out....no appetizer in sight. The waiter acknowledged that he made a mistake & then leads to more questions about if we want our app still or not.
We both for got the strip steak with mashed potatoes & Mac & cheese. Apart from everything being cold it was also completely lacking flavor. And the spinach & artichoke appetizer we ordered...twice...we've never tasted any spinach artichoke dip like that. We don't even know what that was. Thank god the waiter took that off the bill.
We kept being told that a manager was made aware of our situation, however we never got approached by one. We didn't even complain about our main entrees even though you could visibly see a huge amount of food left on the $22 plate.
Great decor & good atmosphere. We *might* give it a second chance, but won't be throwing down the bills like we did today...not worth it.
Yelpers descend!
I was excited to visit this new bar in the Destiny mall, and if I was rating it solely on the music scene it would be a 5. Great set up for live shows. Sound is awesome and the dance floor is large.
They need to iron out their service however. Waitstaff is inexperienced, slow and inconsistent. Â I counted maybe 9 bouncers, and 4 bartenders. FOUR! Come on! Kitty Hoynes has 6 on, on a Friday night, the bar at TK is easily 3x the size! I waited 10 mins, money in hand at the bar and eventually left. I saw so many people around the bar frustrated and complaining. Â We got a table thinking this would be our ticket to quicker service. No such luck.
Maybe we'll try again in a few months after grand opening jitters wear off Toby.
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