How about you train your servers to not put parents in the position of being the bad guy by repeatedly offering dessert to the children in the dining party? It makes you family unfriendly. I'll choose to spend my money someplace that respects parents and the hard job we have over following some corporate "whine factor" marketing requirement enforced by management.
Not to mention that food is was overfried and too salty. With so many other places offering the same menu, experience, and better service there is no reason to return to Tully's in Williamsville NY.
The new Tully's is very similar to the one near Main and Transit with its sports-related themes and slightly above-average food. Â The service here is really great, though, and between that and the free popcorn, AND the fact that they turned on the Red Sox game for me, I will definitely be making many more return trips.
The place IS loud, but it is a sports bar and that should be expected. Â Cheap drink specials make up for the volume.
Expect a wait on a Friday or Saturday night. Â We were told the wait was 30-45min on Fri. and 20min on Sat. and I was too impatient so we went elsewhere. Â In hindsight, Tully's would have been worth the wait for the lively room, the multiple games on the TV, the great service, and the food that was nothing to write home about, but not terrible either.
The wait on weeknights isn't as bad. Â Worth a trip - we have been there three times since the opened and will be back again soon I am sure.