2couples visited Wellington on Thursday, 11 July. Â Seated at about 5.45. Â 3 other tables occupied. Â Overall: 3 of 4 meals good, service very, very slow. Â Finally got first drink after 20 minutes. Â Placed orders part way through first drink. Â Waitress announced order would take a while and we might not see her. Â Sure enough! Â When second drinks were needed, had not seen waitress so tackled a busboy and told him our problem. Â He produced waitress who took order, and drinks arrived in a reasonable time. Â After further delay, Appetizers arrived - escargot and calamari. Â Both were on the good side of OK. Â Salads were quite tasty. Â Very nice bleu cheese dressing. Â Entrees duckling, surf and turf, and crab cakes were pronounced very good and clean plates resulted. Â Fourth Entree was pronounced inedible and returned. Â A concoction of supposedly fettuccini Alfredo deep fried and served over a marinara sauce. Â Was dry, tasteless and returned to the kitchen. Â We're there until after 8 pm. Â It seems like the food largely lives up to the high prices, if you order carefully, btut the slow service really a downgrades the wholes experience.
Review Source:We had reservations for NYE at 8:30, we were seated by 8:25. Our dining experience went downhill from there. Â The service was TERRIBLE! I was a server for about ten years and I have worked in a variety of restaurants, so I feel justified in saying that our server had no business being there. Â The first thing he said to us was "I'll be right back, I have to take care of something" After waiting ten minutes, he took our drink order. I had to explain the type of wine I had been drinking at the bar as he had no idea what I was talking about, it was on the wine list table tent, and obviously on special, so I feel like he should have known. Â This was forgivable. Â Our drinks came out (not in a very timely manor) and he proceeded to take our food order. Â He obviously didn't know the menu because he asked what kind of potato I wanted. Â I had to remind him that the meal was served with rice and did not come with a potato. Â No big deal.
We both ordered a bowl of French onion soup, this also took awhile. Â It was brought out in little cups with shredded cheese on top. Â It was not even hot enough to melt the cheese. Â We sent it back. Â It was disgusting. Â After waiting probably another 15 minutes, he brought out two crocks of real French onion soup, this confused me. Â Why didn't we get this in the first place? Â
He stopped back and I ordered another glass of wine, which I watched sit at the bar for a good ten minutes before it was brought to the table.
At 9:25 ( I was checking my watch at this point) we flagged him down and asked about our food. Â His reply was something to effect of " I'll go ask the kitchen, we had a thirty top." Â A couple that was seated a good time after us was already eating their meal, and we watched trays and trays of food come out, so I feel like he was blaming the kitchen and maybe he forgot to put our order in? I'm not sure, I could be wrong about this. Either way, at 9:40 our food finally came out. Â We didn't even get an apology. Â The dinner was mediocre at best. Â Definitely not worth $30 a plate. Â We were not asked if we wanted desert. Â
They were obviously in the weeds and extremely busy, I wouldn't be writing this review if our server had at least smiled and pretended to care about his job. (Or at least had the sense to not bring out that dreadful looking French onion soup.) After dropping of the check, he finally said "sorry about the wait". Â This wasn't very convincing. Â It's not difficult to fake a smile and pretend like you care, I did it for years waiting tables. Â Sorry Wellington, but this guy needs to go, he's bringing you down.