When it comes to great customer service, I feel that should be the norm and therefore it takes a lot to get me to write a commendation. But with my recent pleasant experience at AMF Wantagh Lanes, I just had to write a positive review. Lanes. First of all, I want to note that the place is jumping every time I go there, everyone is clearly having a good time bowling and dancing to the music, and when I visited last week a bowling league was having their annual party in the facility's party room in the back. I peeked in and there were tables full of happy people enjoying food served by the AMF concession folks. The problem was, the room had been previously reserved by my gaming club for our monthly games night. Apparently this situation was due to a newbie error at the front desk. Okay, we have all been newbies at some point in our lives but let me tell you, the young man in charge named Xavier handled this oversight so sensitively, professionally and efficiently that my entire club (relocated to the billiards/bar room) had a wonderful evening and I was prompted to write this review. Xavier remedied the problem and made us feel 100% confident that the situation would never happen again. Xavier asked us individually for our names, listened patiently and sensitively to our feelings on the issue and then quickly resolved the problem to everyone's satisfaction. My club went on to have a greatly enjoyable evening and we look forward to coming back regularly. Â Serious kudos to Xavier, the way that young man handles himself he will go very far in his professional life.
Review Source:Love me some unlimited bowling,,,and we got there at 8pm and bowled till after midnight for only 17$$$$ with SHOES included,,,how can you beat that price,,,so cheap. Me and my bf go there alot,,,its a fun cheap night out for us and we can take the train home. The beer is cold, the guys at the front desk are super friendly and nice and we always have a fun night. Only problem is we NEVER get fun/cool people next to us,,,,,we always are stuck next to some boring lunkheads who are either super serious about bowling and make weird grunting noises or some dopey kids who scream and dance and act like idiots and drop the balls all the time.. oh and the music blows too,,,,i am 47, my bf is 29 and neither of us have ever heard of any of the songs they played except for call me maybe which is godawful,,,they should have an 80's night for my old ass or at least some current top 40 no rap please,,,,all in all good cheap fun night out
Review Source:I know what you're thinking...who cares enough to review a bowling alley...and twice?! This girl must be nuts...
I may be a little wacky, but this place lost a lot of its appeal for me. Went last week with a group of 5 people. All you can bowl from 9-midnight is supposed to be $12. It even said so on the website. But apparently because it was school break, they charged us $17.
Girl at the counter had a serious attitude. All 5 of us were stuck on one lane even though it was pretty dead. No music played or lights out. Come on, $17 should get me some tacky ambience. Ridiculous.
Also a few minutes before midnight they stopped our game. They suck.