I headed over to Applebee's the other night for a drink with a friend. Â We sat at the bar and ordered our drinks. Â We each got one of the super cheap house margaritas. Â I also ordered a water, which the bar tender never got me, even though we were there a couple hours. Â
After the margaritas, we got the wonton taco appetizer and a few more drinks. Â My friend ordered a long island, and for some reason he was brought a pomegranate long island. Â The bar tender was so oblivious! Â He was not busy, but he couldn't seem to get what we needed straight. Â
Bottom line with this place is the food and drinks are mediocre and the service is pretty awful but there are good drink specials if you want a cheap night out.
When my parents suggested dinner out at Applebee's tonight, I wasn't thrilled. I mean...it's called Crapplebee's for a reason, no?
I was surprised to see a good-sized menu with a lot of meals denoted "550 calories or less." The variety of the items offered was better than I had expected.
The service, however, stunk. We overheard a waitress say that they [staff] were all a bit stircrazy due to the slow night. Great. But don't then tell us that you "didn't hear" the request for onion rings (it was clearly stated), forget the lemon for the water, send out someone else (who was training) to give us our food without telling her what it is she's delivering, incorrectly bring out a non-diet soda, don't take the empty plates and then only take half of them...and on and on.
Also, the man sitting behind me was getting dripped on by a leak in the ceiling. We get it; this area got a shitton of rain recently. But if you know it's a problem with that wing of seats - as the manager claimed - then don't seat people there. And if they get wet, apologize. Comp their meals. Don't just talk to them for 10 minutes about how the water is still sitting, blah blah blah.
And also, since there was a manager on duty? Make sure the staff isn't having more fun than the customers.
I'd eat here again, based on the food - but I'd make sure to sit in a different section, far away from the drips. Waitress included.