Let me start by saying that I have an open mind and am willing to try to eat in different places in hopes of finding an unexpected treasure. Â I like neighborhood, independent gems. Â I tried and failed here. Â First of all, the building is literally falling apart. Â Second, the prices are waayy high for what you get. Â The service is slow. Â The entire experience was sadly disappointing. Â I can't recommend this to anyone.
Review Source:I'm sorry to say but the quality of barbecue restaurants that we have in this city has declined. I remember years back when it was quality, now everything tastes bottled and watered down.
First of all, not a big fan of their sauce. I find it too tangy and vinegary for my tastes. The service is very slow and the workers can be incompetent and rude. Then again, a drive thru at a barbecue joint is a very stupid idea. It's not like burgers or tacos which can be prepared ahead of time or quickly. If you're going to use the drive thru, be wary, bring a book for you'll be there for the longest time and they'll still probably get it wrong. Calling ahead of time won't help either for you'll still have to wait.
If you have a taste for barbecue, I would not recommend this restaurant. I would highly recommend spending your own money and time to making it yourself. At least that way, you can play with flavors and get the meat exactly the way you want it.
I'd really like to give it 3.5 stars. The area of the restaurant is a little sketchy, but the restaurant was clean when I went in. It's set up like a sit down restaurant, but I'd suggest grabbing food to go. They don't have the ridiculous wait time like the Maple Heights location, and the staff here is friendlier. Portions are bigger, which is a good thing for the money but a bad thing for my waistline, especially since my gym just closed. :/
Review Source:Food is good and still worth the new icreased prices. Service at this location has declined rapidly since they moved into the new building. It is so terrible we will not return to this location. The past two times we have called in our order, been told "30 minutes" and then arrived at the store only to then have to wait nearly an hour. Inefficient does not begin to describe the service.The disgusted looks on other customers faces is very off-putting.
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