There were 6 of us and my toddler that went here a couple of Fridays ago around 6pm. I really wanted this place to be good; it's in such a great location and the atmosphere of the place seems decent. But let's be real - the food is terrible and the service is seriously lacking. Â
Let me start by saying this place is not for kids. They don't have booster or high chairs and the wait staff just didn't know how to handle a kid. My one star has nothing to do with that fact though.
Our waitress was friendly but she seemed to lack the common sense that is required from the job. She seated us and took our drink order. When she came back with the drinks, she ran off before we could tell her we were there to eat and we had to find someone to ask for the food menu. Once we got our menus, she was completely unfamiliar with our questions (such as, 'what kind of fish is in your fish tacos?'). I will say that she was on top of keeping our drinks refilled, but other than that she was soooooo slow and seemed more interested in talking with her co-workers at the bar than serving us.
On to the food. For appetizers: The chips and salsa are terrible and small. We ordered queso with the chips and neither the chips or the queso were warmed up. The salsa looked and tasted like tomato sauce. Â One of our friends ordered the wings. I never heard from him if they were good or bad.
Salads: basically you get a bunch of iceberg lettuce with mediocre dressing. No toppings are included. And please don't order the salad called The Aquarius. I was told by the waitress that it was big enough to be eaten as a meal. She was wrong. It was the same exact size as the side salads but they charge $11 instead of $4 for the 3 shrimp that they add on top.
Main Dish: the burgers seemed decent. The fries tasted fine. My husband got the pasta primavera that he called 'bland' and 'forgettable'. I ordered my Aquarius salad and had to eat more food when I got home because I was still hungry. Note: We did have to ask for ketchup and mustard that took our waitress forever to get.
The whole terrible experience took over 2 hours. We were the only table eating dinner. Everyone else was drinking at the bar. This place would be great to go to watch sunset and get a drink but that's it. Don't waste your money on the food! And don't be in a hurry to get in and out of the restaurant.
We give this place no stars!!!! I wish we could give it negative stars!!!!!!!! This ap makes you put a star to post. Â I wish I could go back in time and not eat there. The only thing worse than the food was the service. Service was ridiculously slow,food was nasty and non existent. We were there for over 2 hours! The place was empty, She came once in the very beginning took 30+ mins to bring our drinks and then was never seen at our table again for like an hour. We didn't get our food for another hour after ordering and we were literally the only table in there beside one or two other couples tables. Food was wrong GALOR!!! Chicken fried steak was said on the menu to be "best you ever had" it was truly closer to the worst I've ever had!!! Items ordered were never served but they charged for them anyways. Â No side salads even brought for almost everyone at the table but one person. Bills were all completely wrong and way over charged. It was a BIG FAT NIGHTMARE/JOKE!!!!!! The manager took 20 minutes to show up after we asked for him several times. He didn't seem to really care about the issues his establishment was having. We are never going back there again. For food or otherwise.
Review Source:I will never, ever come back here again for the food. Eaters beware. I will start from the beginning all the way to the end of this overwhelmingly bad eating experience
So the other half and I decide to go eat here for dinner with some other friends. Â We pull up and walk in and immediately we think, "this is definitely a nice place to drink. Â we can totally see ourselves coming here, chilling inside or outside, having some drinks, and some good convo". Â We proceed to sit down, and our waitress comes up to us and asks what we would like to drink. Â We are off to a gooood start. Â We ask for some beers, water, and the menu. Â She brings our drinks and then hands us one, yes, a SINGLE menu, for the 4 of us. Â This bugs me but whatever. Â So one of our friends is looking at the menu and our waitress comes back after a minute and asks if we're ready to order. Â I look at her and am amazed. Â You give us a single menu and then expect us to be ready to order all of our meals in a minute. Â So we tell her we're not ready and ask for a few more minutes. Â 20 minutes goes by, the beers are empty, and she doesn't come back. Â She's standing at the bar, talking to her coworkers, not even remotely paying attention to the customers. Â We were the ONLY table seated there for food and we had to wait that long for her to come back and take our orders. Â By this point, I'm irked. Â
So we wait for the food, have a couple more beers, and then finally the food is out. Â What a freaking disaster
I ordered 12 wings, 1/2 lemon pepper and 1/2 spicy garlic and a caesar salad. Â The salad was a total joke. Â First, they used lettuce that looked like rabbit food. Â Even Mcdonalds salads look better than this. Â It tasted and looked nothing like a caesar. Â And the wings. Â Just thinking about this is making me want to throw up again. Â 90% of the wings weren't even cooked through and you could still see the blood. Â By the time I noticed it while eating my SECOND wing, I had completely and utterly lost my appetite and couldn't eat anything else. Â
The other half ordered a regular burger with garlicky cream cheese. Â 1. It was supposed to have bacon on it and it did not. 2. The freaking chef gave him TWO fries. Â No joke, he literally threw on 2 freaking fries in his basket. Â The fries weren't even good. Â They weren't cooked through and were really soggy. Â Blegh
One friend of ours ordered the burger as well with cheddar. Â Once again, there was NO bacon on his burger. Â At least he got a decent amount of fries though. Like that's some sort of consolation
(The two burgers, we asked for the bacon and more fries and it came, but didn't make the dining experience any better)
Our other friend got the pasta primavera and a salad. Â Her salad was just as much of a joke as mine was. Â Her pasta though, was somewhat decent, surprisingly. Â
Out of 6 things that we ordered, only 1 was remotely decent. Â The fact that the chef lets things go out of the kitchen half done is mind blowing and irritating. Â How you completely leave things off of a dish I do not understand, but what I understand even less is how you could send out chicken that isn't even fully cooked. Â
We will never go back to Boathouse for food ever again. Â The only reason I'm ok with giving it 1 star is because it really is a chill place to go to drink with friends. Â Sucks that the wait staff doesn't know what KIND of beers they have, nor do they have any on tap, but I'd still go back to throw back a few cold ones with friends.
If you're looking for a nice place to chill and drink with friends, the Boathouse is the place to go, but seriously, save yourself time and money and don't come here to eat. Â You'll be thoroughly disappointed.