This place was awful! Â We showed up on a Sunday around 5pm, wanting a meal before we hit the movies. Â We were seated immediately in a 3/4 empty restaurant (both patios were also empty) and we waited. Â We waited, we waited, we waited. Â It's not that the waitstaff didn't see us. Â Four different servers and a manager walked past our table (there was a total of 10 passes between them all). Â After 10 minutes of waiting without being greeted, water, anything, we picked up and left. Â The best part was when we walked out and one of the FOUR employees at the front desk said "Thanks for coming!" Â
Are you kidding me? Â I will never eat at any of these establishments again.
We ate there tonight but we were nervous to because of the reviews. Much to our surprise we had fabulous service. Our waiter, Ron was so nice and personable. We had a small issue with our food but when we brought it to Ron's attention, Daniel the manager took care of it instantly. He was so nice and generous even though it was a minuscule mistake.
I don't know how the past few reviews were so bad. Wild wings are usually the same across the board. Its wings. They are going to be a little greasy. But they are delicious that way!!
We had a great time here tonight!!
WORST WINGS EVER!! How can they be so disgusting?? I got sick after trying to eat two wings. And by try, I mean I took the skin off to allow all the grease to drain, yes DRAIN, from under the skin before taking a bite. They were slimy, oily, and un-flavorful even with spicy garlic sauce. Â After pointing this out to the waitress, she informed us that they no longer had a grill...and everything is fried. Period. You have a restaurant.... your main food is chicken wings and you don't have a grill? Disgusting disgusting disgusting. After an hour my stomach was upset and I felt like I was going to heave. Not going back there, not sure what I was thinking since there is a brewery right next door. Â :-/
Review Source:Horrible experience, we got there and nobody had any idea what they were doing. After sitting for what seemed forever we got a seat, the waiter came promptly took our drink order and came back fairly quick, so far so good, right. Â After asking for sweet and low for my tea we didn't see the waiter again for close to 10 minutes. When he returned to take our order I still had no sweet and low, asking again giving him the benefit of the doubt I didn't receive any until I asked the manager. Our food was delivered by another server and it came out cold and hard, we all ran out of drinks with no refills and didn't see our waiter again until it was time to pay. Our bill totaled $33.44 I gave the waiter a gift card with $25 on it and my bank card to put the rest on. He came back with a receipt showing $8.44, thinking it was right I tipped him $8.56 (much more than he deserved) after going to the movies I checked my bank account online the waiter charged the entire bill on my card and pocketed the gift card. Horrible service, gross food and a thief. Guess I now have to fight a battle tomorrow.
Review Source:We sat outside patio. Waited 10 minutes for service. Then waited 10 minutes to get my beer. Wings came no ranch. When asked again waited. I assumed was the manager in blue button up long sleeve shirt asked how our service was. After telling him how bad service was he made the excuse that waiter had too many tables. Don't see how that is a good reason for our bad service. Â
Upon leaving manager in blue shirt looked at us but never said bye. Even appeared to be bad mouthing.. This was my worst Buffalo Wild Wings experience. . Thx yelp!
Yea I being to many BWW.....this one was average good. The wings are always a good choice. I kind of hate how they did the menu (no more flat bread?). Good drink menu but can be better. I just feel the set up as so close together....need more space. Anyways there are other bars to watch sports on.
Review Source:Okay, so I've been to the Gilbert location, and the recently closed Alma School location and never had an issue...
I officially had and issue!
So we walked in waiting for a table and...
that's it.
We waited for EVER!
We stared at a few waiters and waitresses who looked at us, and the guy waiting behind us and nothing...
We sat at the entrance looking at people expecting someone to check on us, and finally an older grey haired woman, CLEANING HIGH TOPS IN THE BAR AREA, looked at us...
AND WENT BACK TO WHAT SHE WAS DOING!!!!!!!!!!
BAH!!!!!!!!!!!!!!!!!!!!
She was the only person for miles wearing a polo so something told me this was our gal. Â However when she decided she was done, she trounced over and acted like we had been there for seconds when we had been there for almost 10 minutes waiting for life!!!
She annoyed me...
Word to the wise: PLEASE DO NOT DISAPPEAR FOREVER WHEN YOU HAVE A LINE OF PEOPLE WAITING FOR A TABLE TO SEE SOME SHITTY COYOTES GAME JUST BECAUSE THEY'RE IN THE PLAYOFFS! Â YOU'RE A SPORTS BAR!!!!!!!
The food was okay, as usual. Â However, now you have to pay extra for veggies???????????
For shit service, middle of the road wings, and a TV... I'll stay home. Â Thanks Buffalo!
I haven't gone to BWW for a long time but will start going again if I want the buffalo wings. They were very good. The wait staff filled our drinks and it didn't really matter if it was our usual waiter. If one of the waiters noticed our drinks getting low they would fill them. The atmosphere was pretty decent.
Review Source:I can't say I'd bother going here again since there are much better options.
My salad although good crisp lettuce had a processed chicken on top that wasn't good and the spicy chile dressing they splashed on, although I asked for dressing on the side, was too hot! Â Made it inedible.
If your looking for cheap beer until 7:00 pm and fried foods, you may like this spot.
Definitely no shortage of TV's.
BWW is one of those places where you have to know what they are good at, and focus on that. BWW is good for: wings, bar food, beer, and the game. That's about it. If you're expecting gourmet burgers, look elsewhere. If you want a place to watch all of the games and get reliably decent wings, they hold up.
Are they the best? No. Still, I never have to guess about what I'm going to receive, and the quality of the product they do best is quite good. If you go for lunch, sit at the bar and get one of the specials. Not bad for under $10 with a drink.
Okay with a name like BWW I knew they knew what they were doing aside the drinks from the bar. Â They Sucked Big Time !!! Â food was whack! as my wife explained it was a place to go to watch sports and drink beers and after a 6 pack anything taste good. Not the BWW I knew in California .... NEVER AGAIN ~ Spent almost $70.00 and felt robbed.
Review Source:Yeck. Â A party of 5 from the office ventured here for lunch on somebody's whim. Â Mistake. Â It took them about 5 minutes to pull 2 tables together and seat us - and the place was 3/4 empty, even right at high noon. Â You'd have thought we were a party of 20. Â Then after we got seated, nobody waited on us for an eternity. Â Finally a young waiter ventures by and asks if we've been helped yet. Â It was clear we weren't "his" table but he went ahead and took our orders since we'd been neglected. Â The food was slow to come out (again, despite the joint being mostly empty), and was ho-hum at best, worse than that to some in the group. Â I had come sort of chicken finger concoction that was as forgettable as my last gas station burrito. Â Don't bother.. sketchy service and forgettable food in a spot where there are tons of other better choices.
Review Source:I'm convinced BWW has officially gone down hill.
It's so sad BWW decided to start killing baby chickens for their wings, because that's how big they were.
We waited five minutes to be greeted, in the bar (not AT the bar). I noticed our eventual waiter was effing around in the back too, which pissed me off. He also didn't seem to think he was on the job, being paid... I don't know if he was stoned, stupid, or both.
My wrap was great, but that's about it. They also had country music playing loudly; why not pre-season football? Isn't that what BWW is known for? Sports? Not line dancing. Â
Overall paying $40 for 4 on-sale beers, a wrap and 12 wings won't be bringing me back anytime soon.
Took a group here after a movie event I put together. We called ahead so they were expecting us. It was a packed night, as game 7 of the NBA Finals was on.
Took awhile to be greeted by the host - wondered where they were.
Got seated with my friends and was greeted by a very pleasant and personable server.
Our wings took too long to come out. Timed it about 13 minutes from the time I placed the order. Not sure if that was typical, but seemed too long.
Once they did arrive they were a welcome treat, very tasty, loved the meat and the sauce.
Took the fudge cake to go, and enjoyed that as well, but only slightly above average.
The bill was fair for what we got in exchange. There is value here and I'm sure that I'll be back. Thanks guys.
This place is decent. Â I like the atmosphere OK, the wait staff is friendly enough, and the food is decent. Â
I've had a few different things off the menu and there was nothing was memorable other than the wings. Â The wings are good, but not great. Â They don't overcook them and they are a good size yet even with all the flavors they lack one that I HAVE to go back and eat.
I also think they could add a couple more micro brews into their beer selection and considering they don't have happy hour, it isn't cheap to go for a round of beers and some wings.
Sooo, my rating isn't really regarding the food. I've been twice- waited until after the 2nd time to Yelp to give them a fair chance but really wanted to share my experience to possibly save somebody else from the hassle.... Both times the food was pretty good. Â The wings weren't amazing but they certainly weren't terrible either. My biggest beef is with the service. BOTH times we had suuuuuuuper slow servers. Both times they screwed up at least 2 times. Â The first guy gave us the wrong order, I'm a good patron, I totally expect stuff happens and I usually give the benefit of the doubt. Well- he AGAIN brought the wrong thing. How does one manage to do that!?
We decided to give them another try since it's the closer BWW to us and we were totally craving wings. Well? It was way worse this time. Â Food quality was the same- pretty good. Â Service? Sucky. Â It was really odd because there seemed to be an over abundance of employees scheduled this particular night and yet the service was super slow. Â When the girl finally came to take our orders, I ordered a soft drink and my boyfriend ordered a beer. Â So she comes back and does get my drink right, but brings him a completely different beer. Â I try to flag her down as she leaves without even asking if we were good and tell her she's given us the wrong beer. "Oooops! I'll be back!" No lie- at least 5 mins later she finally shows up with the correct one. Â The food arrived and this time there were no hiccups with the wings, so we were just trying to enjoy the meal. So again I had to flag her down for a refill on my beverage and again for the check since we wanted to catch a movie.
The check shows up and I always look to make sure things are ok (especially when I can tell the server is a ditz) and sure enough- she charged us for the incorrect beer AND the one he originally ordered and got eventually. Â I flag her down again and tell her about it and she apologizes and says she'll fix it.
At this point, my boyfriend had given her the card to charge after she had fixed the tab. I warned him against it because the girl was dumb as rocks, but let the inevitable happen.
Minutes later she appears and says she's having trouble figuring out how to remove the charge and that she had charged the card before she changed the total. Awesome.
So now the manager had to come and fix the whole mess and we were FINALLY on our way.
We both decided that we'd never come back to this particular location and try the Gilbert location off Gilbert.
Best. Wings. Ever. If you haven't ever tried their Terikayi wings they are to die for, they are the perfect mix of sweet and salty and crispy and amazing. I always get a side of buffalo chips with Ranch and the combo is perfect. Wash them down with some iced tea and you're golden! I also really enjoy their garlic parmesean wings, which seem to be made with real garlic (they have that tiny bit of spicy that hits your tongue) and parmesean. All around great place!
Review Source:This place has been my favorite on on every Tuesday, and I have never had any problems at all until last Tuesday!
There were 3 of us went to the restaurant together, and we were told that we had to wait at least 45mins for the next table available. Ok fine, we guess we just needed to hang around until we were called.
However, 30mins came by and we came in and check - There were several booths and tables were available. The hostess refused to sit us because the kitchen was busy and there were not a lot of servers. She asked us to wait another one hour!
One hour? I mean really? Â It was freaking 9pm and we were starving! All of us were pissed, left the place and went to Kona Grill which had so much better options....
They need to do something about it - I mean Tuesday is Wings Night and they expected it not to be busy? Heck no!
I didn't even know this location was there... score! We were leaving the mall on a Saturday morning, just before lunchtime and saw this BWW. We went in, got a seat at a table near the bar and were promptly greeted. We ordered the fried pickles (my fav) and I had a chicken wrap. Yum.
The location was very clean and since it was a Saturday, they had a bunch of different NCAA football games on the TVs. Another group of people requested that one of the big TVs be changed to a specific game and they changed it within seconds.
Would definitely go back.
Best place at the mall to watch sports and great place to relax/drink if the girl is inside shopping and spending money :)
Not sure how long this location has been here because I think I remember it being something else, but then again I'm not one to frequent malls too often.
First off... LOVE the fried mushrooms and fried pickles... honestly can't really find those anywhere else around - not that i've seen.
Wings are always good though I do have a issue with the amount of hard breading that's on the boneless chicken wings... always seems excessive.
Salsa seems to change temperature, the girl says sometimes it's too hot for her, but mostly is the same. Different cooks perhaps?
Celery costs extra = lame... it's frickin celery... Anyways, at least they don't charge for refills lol... (yet). But overall pricing is fair and normal.
This location is very clean, again which leads me to believe it's newer? Seems to be great TV viewing, more-so in the bar area than the table area however - so be mindful of that. Service was quick and very friendly. Outside patio along the walkway near chipotle in the mall is good for people watching too, however you have to deal with no TV's and smokers :/
Tried it for the first time back in July. Went with my family and visiting cousin who has gone to this place in other cities. Â First the place is set up horribly - too many tables once you load people into them. Not even enough room to make an aisle to walk through, whether my son going to the restroom or the waitress serving us.
The service (Stacey) was good though, no complaints there. The food was ok - we had the medium (sauce) and buffalo (dry rub) wings and fries. Again, the place is called Buffalo Wild WINGS, so to me if you can't do wings you fail. In this case, the wings were good, so pass.
I can't give them 4 stars (I'm a fan rating) cuz quite frankly I am biased toward that place of orange and white, which I judge "wing places" against. To me they are perfection. This place is good and it's closer to me, so will do, particularly when it cools off and the football games are on.
I havn't been able to find a place with tastier wings than this! The mango habenero wings are the best. Its really the sauce that makes them so if you order anything else from the menu that gives you a choice of wing sauce, get the mango habenero if you love spicy. Its sweet but very spicy (2nd to last in line for spiciness of the sauces) but the flavor is beyond amazing! Another flavor that is good is the asian zing if you are not that into spice. The hub loves the garlic parmesan wings. Kind of a different flavor and might not be for some people.
If you are not a wing lover, there are other items on their menu that are good choices. I love their buffalo chicken flatbread pizza as well as their buffalitos. For sides and appetizers, their buffalo chips, crispy southwest dippers, roasted garlic mushrooms with southwest ranch, and slammers with hamburger and pepperjack cheese and pretty legit. For wing lovers, remember that Tuesday is their cheap wing night and Thursday is cheap boneless wings. Also, while you are waiting on your food, make sure to request a trivia/ poker device so you can play games as you wait.
Lastly, if you are on a strict diet, do not go here. I don't think there is one healthy thing on their menu. Even their salad is loaded with cheese.
Had a good time here for dinner last night. Good wings (sauces!) and beer (Newcastle on tap!). The staff was very attentive and courteous. The entire experience maintained my good feelings about B-dub dub. I would have gone again tonight except I wanted to try a new spot (Majerle's) I will come back to this location as it was a very enjoyable experience. Hope you have a chance to try it out and you have as good of a time as I did.
Review Source:I have died and gone to heaven. This place is a total dream for me. Televisions EVERYWHERE (including outside) playing different sporting events and juicy, meaty wings. Sure the service isn't all that great but with a ball game on and a beer in your hand you can't really go wrong. This place totally fills up for ASU games so get there early. It's a great environment to hang out and watch a game!
Review Source:Sports bar with a focus on wings. Â There's a crazy amount of TVs here so its good for watching the game and they promote what they call a "table-gate" experience but I've not been there during a live football game so I can't comment to that. Â I kind of wish I could give this place 3.5 stars because while the meat quality isn't anything to write home about, they do sport quite a good variety of flavors as well as dry rub flavors with both bone in and boneless styles.
*Serves coke products
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