You know, it's not often a resident of Buffalo goes to a Buffalo Wild Wings. With the plethora of great establishments to get wings in the area, Buffalo Wild Wings (which has nothing Buffalo about it) isn't usually anyone's first choice for wings, let alone dinner.
I've been to a handful of BWW locations in my day and they are always cookie cutter average. Nothing amazing or horrible about them. Just average. This location however, takes the cake for being the first one I've been to that breaks the mold of mediocrity.
But, not in a good way. Have you ever waited 30 minutes for boneless wings only to have them overcooked and undersauced? Have you ever ordered a ten dollar burger, served in a cheap plastic basket, that would have been outclassed by one from the Wendy's across the street? Have you ever had a waitress avoid your table because she knows you're unhappy with the service? I end my review with these hypothetical questions because if you answered yes to any one of them, I highly recommend the Buffalo Wild Wings on McKinely as your dinner destination.
Any place that serves under-cooked chicken gets one star in my book. Â The chicken was raw. Â Blarg. Â Our waitress's response, "I dont know how that happened the fryer has a timer". Â And that's it!? Â No refund, not even an apology. Â You can fill out a report if you want she says if you get sick.
Laughable.
That being said, its an over priced chain. Â If I could give no stars I would.
I have to give big kudos to this BWW location! Our family went for dinner this past weekend and were pleasantly surprised at the customer service. We ordered and received our drinks and appetizer right away. It was taking a little longer than usual for our meals to come out. Our waitress came over, apologized for the wait and made sure we had full drinks at all times. I really didn't think that it was taking that long but the waitress was very apologetic. Â After a while a manager came over to apologize followed by another manager, our waitress and our food. They all apologized profusely and ended up taking 1/2 off of our bill! I was very surprise as I have never had a restaurant do that and I have waited alot longer in some other restaurants in the past. The food was very good and I can't say enough good things about the staff!
Review Source:They're not from Buffalo (they're from Minneapolis), they're not wild (although some of the customers are when sports are on), and the wings are awful. They used to serve Beef on Weck too - perish the thought. Apparently someone from Buffalo thought they could make a killing serving Buffalo wings to people outside Buffalo, and now they do. Unfortunately, they missed an important point: the wings should be good, and authentic, these are neither.
I came here in 07 or 08 - I think I played some quiz and hung out with some friends.
They were founded in Ohio. Their headquarters was in CT and now is in Minneapolis. There's nothing Buffalo about this place, for starters.
How can people say these are good wings? How can people in Buffalo say this? Am I on another planet? This is Buffalo..... really.
For wings in Buffalo, try Zip's for starters. It's on Hertel. Get them medium and extra saucy. Read the review of them that I wrote. Also known as Wiseguys on Hertel.
Anchor Bar and Duff's are Awful. But not nearly as bad as this, bottom of the barrel, the-Taco-Bell-of-wings. Jesus.
You mustn't, mustn't, mustn't come here for good food.
The drinks selection is good, the atmosphere is good, and if you want to watch sports, it's second to none. If you like to participate in the odd quiz, you're in for some fun. But the food? Come on!
You can't pretend to be a wing place if you're in Buffalo. It's worrying that so many Buffalonians actually come here and order wings. These are not wings! They're often served lukewarm, and you know that weird jellified texture wings get if you microwave them? Well all too many times... that's how they come out. In general I usually pass anything I eat here right through me. I'll only set foot in the place to watch a sports game and even then I try not to get the food.
Also, the service can be horrendous, but that doesn't usually bother me. However, combine the bad food and the over-the-top prices, and you're better off coming here to drink and watch sports - and nothing else.
In any case, would you rather support the local family, or the multi national corporations and the rich men on yachts in the Carribbean? Why are the parking lots of the awesome local places usually half empty (or completely empty)? Why are the national pizza chains always so busy? Why can they afford to open so late and get all the TV advertising and all the prime intersection locations? Why are they taking over the pizza scene in so many cities? Why go and support Buffalo Wild Wings, and so on? These places have systematically and coldly taken over the national food scene by using the cheapest ingredients, pre-packaged frozen systematic meals that are identical across the nation, ridiculously cheap prices for the polystyrene food on dollar menus, overpricing for everything else, rude underpaid employees on way less than minimum wage, and a ridiculously expensive mass brand advertising campaign that gets inside the heads of all the kids and the 20somethings and keeps them under the illusion that if it's not a brand name, it's not worth visiting. They spend all the money they should be investing in food and service, in advertising and cornering the market - the local places can't compete - and someday all we will be left with is the same chains serving the same food all over the world. That is our future. It's the way we're heading and you know it. Every time you eat at a bland national chain, you buy into that, you support that. Boycott chains. Support your local eateries. It's an embarrassment that generic brand national chains are even listed on a proper foodie website like Yelp, let alone getting 4 and 5 stars from so called foodies. Wake up, America, before we're all just batteries in the matrix.
Some nights the stars align. I've eaten at BWW at a couple of different places and thought, good, but not great. I don't know if it is proximity to Buffalo, but the food was great. Split the wings with regular and boneless and both were great. Beer was cold, the game was on and the service prompt.
Review Source:Seriously impressed. Â After reading reviews for the other Buffalo Wild Wings in the area I was thinking the wings were going to be god awful. Â
Went here 11/24 for a last minute dinner and was blown away. Â I have never been to a Buffalo Wild Wings before but for a sports bar & grill this place is tops. Â I couldn't believe they actually put the sound on for the Sabres game in the entire restaurant. Â Eating wings, ribs, etc. and listening to RJ call the Sabres game is near nirvana for me.
I have no idea why people complain about the size of the burgers here - especially for kids; one lady complained about the size of her child's [Grace] burger at the Williamsville location, "It was sooo small!" Â I sure do wish I knew you and just how big you are, because the burger size was probably MORE THAN reasonable for a child's portion. Â There are so many kids in this area that are 15 or younger that are HUGE - HUGE bellies like you'd expect to see on a 40 year old man. Â Stop stuffing oversized burgers, french fries, and high fructose corn syrup crap down their throats at every meal (and whining about portions sizes on top of that) and they just MIGHT stand a chance at a healthy lifestyle!
Enough of my rant on the ridiculousness of neglectful parents... Â This restaurant is great! Â You just can't eat here every week (even though my taste buds would love to!) Â The wings were meaty and big. Â The flavor of the medium sauce was spot on (salty, tangy, and just the right amount of heat). Â The ribs were very tender and easy to eat. Â The "Buffalo Chips" (hahaha) were very tasty - even though they're just big grease sponges. Â :o) Â
My wife & I were seriously impressed they had chicken tenders for kids that were REAL chicken breast and NOT breaded & fried! Â They were a bit salty, but we ran out and are having a quick unexpected meal - at least it's not McD's [something my kids will NEVER eat: Â <a href="/redir?url=http%3A%2F%2Fgoo.gl%2FppOm&s=c48d4d1ea95c1c689dfac6c050d816d9381d1ec7a5d7a4ece37355cc96cc5543" target="_blank" rel="nofollow">http://goo.gl/ppOm</a> ] Â Google "happy meal experiment"
They'd only been open 2 days prior to our visit and so the kinks still need to be worked out (hence my not perfect rating) - such as figuring out which TV goes to which sound source; they had to keep changing the sound source and turning the volume up loud enough to hear it in the back room where the controls were to figure out if they had selected the right one yet. Â 10+ minutes of this and watching a silent Sabres game (with sudden unexpected blasts of random sound) was trying. Â
Hope they survive because the place was fun. Â Oh, and don't be one of those parents who put your kid in front of a video monitor screen all night - spend some time enjoying a sport with them or talking about their day. Â Yes I'm judgmental, but have you seen the quality of parents these days???
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